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In this episode, Drs. Derek and Laura Cabrera of Cornell University answer a common leadership question: why do talented people often struggle to work together as a team?

They explore the difference between a group and a true team, showing how friction, duplicate effort, competing priorities, and communication breakdowns often stem from one root cause: misaligned mental models. Using systems thinking and DSRP, they break down how people can use the same words, work on the same problem, and still be operating from completely different understandings of reality.

The conversation explores shared mental models, perspective taking, priorities, communication, and why the strongest teams are not built through harder work, but through better understanding. If you lead a team, work on a team, or want to improve collaboration in any area of life, this episode offers a powerful systems thinking framework for getting everyone moving in the same direction.