The High Performing Dental Team

#128 Maximize Unused Dental Benefits and Boost Profitability


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In this conversation, Dayna Johnson discusses strategies for dental practices to boost production and patient engagement as they transition into the 4th quarter of the year. She emphasizes the importance of reaching out to patients with unscheduled treatments and unused insurance benefits, particularly as the year-end approaches. Dayna provides practical tips on utilizing practice management software and patient engagement tools to effectively communicate with patients and encourage them to schedule necessary treatments before their benefits expire.
Takeaways:
👉September is often blamed for low production, but it's a myth.
👉October is a crucial month for reaching out to patients.
👉Patients need to be informed about their unused benefits.
👉Regularly run reports to identify unscheduled treatments.
👉Educating patients about their insurance is essential.
👉Email campaigns should be conversational and straightforward.
👉Utilize patient engagement software for effective communication.
👉Traditional phone calls remain effective in patient outreach.
👉Create campaigns that inform patients of their benefits.
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The High Performing Dental TeamBy Dayna Johnson

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