What to do to fix your male biased voice assistant? Also: How do you manage multiplechat agents with multiple products and target groups? Google I/O news and Sonosfinally with an assistant. Ourguests are Annemiek Bakker and Felix Poldermans. Annemiek runs theconversational team, Felix is scrum master at Centraal Beheer. This Dutchinsurer has over 4 years of conversational experience, including almost 1 year with Voice.

News

GoogleI/O news

Sonoslaunch with Google Assistant.. finally! But only in the US. And not as theyinitially planned.

Voice still has significant race and gender biases.

Guests

Annemiek Bakker, product manager conversational& expert digital change at Central Beheer.

Felix Poldermans, scrum master, Centraal Beheer.

Voice service review

"Hey Google, praat met Centraal Beheer"

GeneralShow Description

The Voice Cast explores the evolving world of Voiceinterfaces. Its the easiest way to stay current with the developments and hearexperiences from the most important players in the market. Your hosts: MaartenLens-FitzGerald from Nodes Agency and Sam Warnaars from Merkle

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