In this episode, Dayna Johnson discusses the importance of online tools and automation in dental practices. She shares statistics on scheduling efficiency, highlighting the time saved with online scheduling compared to phone calls. Dayna emphasizes the benefits of automation for both patients and dental teams, including reduced no-show rates and improved patient management. The conversation concludes with a focus on enhancing the overall patient experience throughout their journey with the practice.

Takeaways:

➡️Data-driven decisions are crucial for business success.

➡️Online scheduling significantly reduces appointment booking time.

➡️Offering online scheduling can increase patient engagement.

➡️Automation can reduce no-show rates by up to 25%.

➡️Automation streamlines patient information management.

➡️Patients can fill out forms digitally before their appointment.

➡️Automation saves time for dental teams.

➡️A positive patient experience is essential for practice growth.

➡️Understanding the patient journey is key to improving services.

Chapters:

00:00 Introduction to Online Tools and Automation

05:41 The Impact of Online Scheduling on Practice Efficiency

11:18 Automation in Patient Management and Experience

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Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call