In this conversation, Dayna Johnson shares her recent experiences and insights from her journey in the dental field, particularly focusing on the Dentrix software and the importance of user meetings. She emphasizes the significance of understanding the patient journey, from pre-visit preparations to post-visit follow-ups, and how automation can enhance efficiency in dental practices. Dayna encourages dental teams to transform their scramble time into preparation time to improve workflow and patient experience, ultimately leading to better profitability and reduced claim denials.

Takeaways:

➡️ The patient journey includes pre-visit, visit, and post-visit stages.

➡️ Automation is crucial for enhancing patient experience.

➡️ Preparation before the patient arrives is essential.

➡️ Scramble time can be transformed into preparation time.

➡️ Reducing claim denials can significantly improve practice profitability.

➡️ A pre-visit checklist can streamline patient intake.

➡️ Engaging with patients before their visit is vital.

➡️ Dayna encourages listeners to create their own checklists.

Chapters:

00:00 Introduction and Exciting Updates

05:46 The Importance of Pre-Visit Preparation

11:49 Transforming Scramble Time into Preparation Time

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Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call