Building Better Cultures

133 | Empathy: The Missing Ingredient in Leadership | Keith Barry


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Summary

In this engaging conversation, the speakers delve into the importance of non-verbal communication in leadership, the journey of a brain hacker, the power of subconscious storytelling, the role of empathy in communication, and the science behind influence through mirroring and rapport. They emphasize that effective leadership requires understanding and harnessing these elements to create a positive organizational culture. In this conversation, the speakers delve into the intricacies of influence, decision-making, resilience, and leadership. They explore how to effectively negotiate by understanding body language and the importance of gut instincts in decision-making. The discussion also emphasizes the need for mental resilience through acceptance and positivity, especially in challenging times. Finally, the speakers highlight the significance of authenticity in leadership, advocating for genuine connections with team members.

Takeaways

  • 99.9999% of leaders leave communication skills on the table.

  • Leadership is a mindset, not a position.

  • Cultural leadership involves leading teams effectively.

  • Subconscious behaviors drive our actions and decisions.

  • Storytelling is crucial for effective communication.

  • Empathy is essential in today's volatile world.

  • Tactical empathy can enhance leadership effectiveness.

  • Understanding non-verbal communication is vital for leaders.

  • Influence is built on trust and rapport.

  • Effective storytelling involves hooks, tension, and payoffs. Influence can be achieved through understanding and mirroring body language.

  • Trusting your gut instinct can lead to better decision-making.

  • Life is messy, and accepting that can lead to personal growth.

Chapters

  • 00:00 Unlocking Non-Verbal Communication in Leadership

  • 05:07 The Journey of a Brain Hacker

  • 09:49 The Power of Subconscious Storytelling

  • 14:59 Empathy and Communication in Leadership

  • 20:01 Influence Through Mirroring and Rapport

  • 21:30 The Art of Influence and Negotiation

  • 23:12 Trusting Your Gut: The Role of Instinct in Decision-Making

  • 28:42 Building an Unbreakable Mind: Acceptance and Positivity

  • 37:53 Authenticity in Leadership: The Key to Connection

...more
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