In this podcast episode, Dayna Johnson and Claire Dickinson discuss the importance of team training in dental practices as they kick off 2025. They explore how to motivate team members, the significance of understanding human behavior, and the need to create a safe learning environment. The conversation also touches on change management, overcoming fear of failure, and adapting to industry changes to meet patient expectations. The episode emphasizes the need for continuous improvement and effective communication within teams.

Takeaways

➡Training is essential for team success and should be prioritized.

➡Understanding human behavior can help motivate team members effectively.

➡Creating a safe environment allows team members to learn from failures.

➡Change management is crucial when implementing new processes.

➡Team dynamics play a significant role in how training is received.

➡Different learning styles must be accommodated in training sessions.

➡Fear of failure can hinder performance; it's important to address it.

➡Open communication fosters a better understanding of team needs.

➡Investing in team training benefits both the practice and patients.

➡Continuous adaptation to industry changes is necessary for success.

Chapters

00:00 Kicking Off 2025: Setting the Stage for Team Training

04:58 Understanding Human Behavior: Motivating Team Members

09:55 Overcoming Fear of Failure: Creating a Safe Learning Environment

15:01 The Importance of Change Management in Training

20:00 Adapting to Change: Keeping Up with Industry Expectations

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