In this podcast, Dayna Johnson discusses the transition to out-of-network dental practices, focusing on how to provide accurate treatment plan estimates, optimize insurance setups in Dentrix, and manage patient expectations. She emphasizes the importance of checking eligibility, utilizing the payment table, and ensuring that practices offer value to retain patients. Additionally, she introduces resources for further learning about dental insurance management.

Takeaways

➡2025 marks the transition to out-of-network for many practices.

➡Providing accurate treatment estimates is crucial for patient trust.

➡Checking insurance eligibility can significantly reduce claim denials.

➡Patients expect more value when practices go out-of-network.

➡The payment table is essential for accurate insurance estimates.

➡Overestimating patient costs can prevent billing issues later.

➡Having a credit card on file can streamline payment processes.

➡Utilizing Dentrix effectively can enhance practice management.

➡Continuous learning about dental insurance is vital for success.

➡Building strong patient relationships is key to retention.

Chapters

00:00 Navigating Out-of-Network Transitions

03:03 Enhancing Treatment Plan Estimates

06:07 Optimizing Insurance Setup in Dentrix

08:57 Utilizing the Payment Table Effectively

12:01 Managing Patient Expectations and Payments

14:58 Resources for Further Learning

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