Jeff Schwartz, a principal with Deloitte Consulting LLP, is the US leader for the Future of Work and author of Work Disrupted. Schwartz is an adviser to senior business leaders at global companies focusing on workforce and business transformation. He is also the global editor of the Deloitte “Global Human Capital Trends” report series, which he started in 2011.

COVID-19 fundamentally changed the way humans work with technology. As organizations position themselves for 2021, Deloitte’s 2021 Global Human Capital Trends report points to “superteams” as a make-or-break factor for growth. Superteams are powerful combinations of people and technology, leveraging their complementary capabilities to enable greater innovation and productivity at a speed and scale not otherwise possible. Business leaders who are best positioned to thrive in 2021 know that technology is not a substitute for workers. Instead, artificial intelligence and automation technologies can augment the human capabilities of agility and resilience on display this year to a great effect. Jeff Schwartz joins me on the podcast to discuss the report findings and how organizations can adopt superteams to reimagine how work gets done. Jeff also discusses why some organizations haven’t yet embraced superteams as a widespread strategy but how the executive perspective on AI is shifting, with executives recognize that the use of technology and people is not an “either-or” choice a “both-and” partnership.

Jeff also talks about his new book, Work Disrupted: Opportunity, Resilience, and Growth in the Accelerated Future of Work.