Wrench Nation

#152 How a Bad Attitude in the Service Bays Can Make Car Repair Go Horribly Bad


Listen Later

With over 1,000,000 automotive service bays in operation across the country and over 250 million vehicles that require service, the critical technical training and investment of specialized tooling and software are important factors to servicing the public's motoring fleet efficiently.
What about garage culture?
In many independent or dealership garage environments, the positive culture and attitude of technicians can mean the difference between failing miserably with productivity and efficiency and ultimately contributing to less than stellar service for the automotive consumer, or delivering the highest quality service experience for the customer.
Dr. Passante, CEO & President of The Organizational Development Group, joins us to discuss simple ways we can affect a change in attitudes and behaviors that will grow and sustain a strong winning culture for success.
...more
View all episodesView all episodes
Download on the App Store

Wrench NationBy Frank Leutz

  • 3.9
  • 3.9
  • 3.9
  • 3.9
  • 3.9

3.9

51 ratings


More shows like Wrench Nation

View all
The Best of Car Talk by NPR

The Best of Car Talk

16,573 Listeners

The Joe Rogan Experience by Joe Rogan

The Joe Rogan Experience

227,909 Listeners

Under The Hood show by Nordstroms Automotive Inc.

Under The Hood show

705 Listeners

Talking Cars (MP3) by Consumer Reports

Talking Cars (MP3)

405 Listeners

Flat Rate Tech Podcast by Tech, Flat Rate Life Media™

Flat Rate Tech Podcast

76 Listeners

Past Gas by Donut Media by Donut

Past Gas by Donut Media

6,721 Listeners

Automotive Diagnostic Podcast by Sean Tipping

Automotive Diagnostic Podcast

116 Listeners

The Megyn Kelly Show by SiriusXM

The Megyn Kelly Show

40,525 Listeners

Changing The Industry Podcast by David Roman & Lucas Underwood

Changing The Industry Podcast

83 Listeners

Diagnosing the Aftermarket A to Z by LSTN Media LLC

Diagnosing the Aftermarket A to Z

18 Listeners

The Jaded Mechanic Podcast by Jeff Compton

The Jaded Mechanic Podcast

46 Listeners