Making Dough Show | Restaurant Show

152. How to tell customer an item is out of stock | Improve Restaurant Customer Service


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How to tell customer an item is out of stock? This is the question raised by one of our followers, Colin Boyd, who is a restaurant server. Restaurant out of stock item is probably one of the most common, yet challenging issues that we must convey to a customer upfront.


Watch: Managing People Who Are Hard To Manage | Restaurant Manager Tips https://youtu.be/KiN59JyKYp0

Watch: WHY Good Employees quit | Restaurant Manager Tips https://youtu.be/9fPKz8zgziw


Today, we are giving practical tips when communicating restaurant out of stock item to a customer. Hopefully, this will improve restaurant customer service and provide a great restaurant customer experience. This topic needs to be a part of restaurant customer service training that is needed in setting customer service standards.

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