Mackenzie Richter is the Vice President, Global Commercial Digital Workflow Solutions at Henry Schein, responsible for vision, strategic direction, commercialization, growth and performance of our new critical workflow initiatives.   

With over 25 years of experience, Mackenzie brings a deep understanding of both the digital dental workflow and the dental practice environment, having "grown up" working in her family’s dental practice. Throughout her career, she has consistently driven innovation, growth, and financial performance. The 3-Click Dentistry concept was born from conversation she had with her brother and has now moved into action.

In this conversation, Mackenzie discusses the evolution of dental technology and its impact on practice management. She emphasizes the importance of integrating AI and simplifying workflows to enhance efficiency and patient care. The discussion covers the challenges faced by dental practices, the concept of three-click dentistry, and the future of digital workflows, including innovations in night guard production.

Takeaways

➡Mackenzie Richter has a deep-rooted background in dentistry.

➡Technology can transform dental practices significantly.

➡AI can enhance patient treatment acceptance rates.

➡Simplifying workflows is crucial for dental teams.

➡3-click dentistry aims to reduce complexity in processes.

➡Integration of imaging and scanning technologies is essential.

➡Consistent documentation improves practice efficiency.

➡Future innovations will focus on accessibility and ease of use.

➡Night guards can be produced more efficiently with new technology.

➡The dental industry is continuously evolving to improve patient care.

Chapters

00:00 Introduction to the International Dental Show

03:11 The Impact of Technology in Dentistry

06:04 Challenges in Dental Practice Management

08:46 Three-Click Dentistry Explained

11:53 Integration of Imaging and Scanning Technologies

14:47 Future Innovations in Dental Workflow

17:54 Simplifying Night Guard Production

21:04 Conclusion and Future Outlook

Learn more about the 3-Click Digital Dental Workflow at: https://www.henryschein.com/IDS2025

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