Given the complex and cross functional nature of transformation, conversations are a key part of leading successful change initiatives. But we've never been taught how to have a real conversation. So Oliver Banks is talking to Lou Banks, founder of Rising Vibe, and exploring how to have a real and meaningful conversation. In this "Bunch of Bankses" episode, learn the tangible and actionable changes that you can make to personally improve.

Listen to this episode of the Retail Transformation Show to hear:

• What makes a "real" conversation and what gets in the way of having them.
• How the science of the brain makes us work.
• What tangible action you can take to immediately impact your conversations.

Full show notes are at www.obandco.uk/163.