Ken Fine is the new CEO of Heap, the leading analytics platform helping product, marketing, and customer success teams craft exceptional digital experiences that convert and retain users. Grabbing hold on a company that's outperformed on ARR expectations in the last year and raised $191.1M over nine funding rounds, he's fully prepared to propel Heap even further ahead. And, he's got some friends in high – and unconventional – places to thank.

I wanted to learn more about Ken's story and how he was influenced by his time in the Navy as an engineer designing and constructing submarine propulsion systems. Here in 2021, Ken shares his vision for the future of Heap, building on his 20 years of experience leading growth-stage B2B SaaS companies.

Ken discusses the crucial importance of companies investing in data systems – especially when looking to scale. He also shares more about the principles he lives by and how those will manifest in Heap's product offerings, in turn guiding him in cementing the company's position as the go-to analytics provider.