As “the Great Resignation” continues to rock companies across industries (recent surveys say 37% of workers are thinking of making a move) it’s more important than ever to listen to employee feedback and take real action to improve employee retention. However, mining rich, actionable insights from thousands of employee comments has always proved a daunting and incredibly time-consuming task until now.

Samer Saab, the CEO of Explorance, shares his story and the path that led to him starting Explorance 18 years ago. He discusses the three foremost challenges facing the industry today – recruiting, retention and inclusion. We also talk about machine learning has proven beneficial in helping address these issues.

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