Every year, millions of dollars in dental benefits expire unused, don’t let your patients (or your practice) miss out. In this episode, Dayna Johnson dives into the importance of maximizing dental benefits before they reset in January.

With the end of the year approaching, Dayna shares practical strategies for engaging patients who still have unused insurance benefits, highlighting how tools like Dentrix Treatment Manager can help teams track unscheduled treatments and fill the schedule. From outreach campaigns to proactive follow-ups, this conversation will give your practice the playbook to boost production and help patients get the care they need before it’s too late.

🔑 What You’ll Learn in This Episode

Why unused dental benefits = lost revenue and missed patient care

How most plans reset in January, and what that means for your schedule

Ways to use the Dentrix Treatment Manager to track unscheduled treatment

Simple outreach strategies that motivate patients to book now

The role of third-party vendors in boosting communication and reminders

Why phone calls, texts, and personal engagement make the difference

How to turn year-end urgency into a win-win for patients and practices

⏱ Chapters

00:00 Autumn Reflections and Dental Benefits Awareness

02:39 Maximizing Patient Engagement for Year-End Benefits

05:43 Utilizing Dentrix for Effective Treatment Management

08:14 Outreach Strategies for Unscheduled Treatments

10:55 Engaging Patients Before Year-End Deadlines

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Book a call with Dayna: calendly.com/dayna-johnson/discovery-call