This week, Coaches Bonnie and Remi discuss communication skills. A lot goes into effective communication. You need to know your audience, read body language and actively listen. Timing for a conversation can be crucial to get the results you desire. To diffuse heated moments, use "I" and "feel" statements. Mirror back what you have heard. Remain calm. Use your words. And always ask for what you want. Don't assume someone else knows.

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Bonnies Website: www.bonnieblackstone.com

Remi's Website: www.renovatedrealities.com