In February 2022, the UK Government released its ‘Levelling Up’ manifesto, revealing its plans to drive innovation and economic growth, while upskilling people and leading the way to a better society and more sustainable environment. In many ways, this is a microcosm of the wider world and organisations on all corners of the globe should too be striving to level up. Doing so is key to deliver digital products and services faster, to keep up with customer demands and remain competitive amid increased market pace and competition.

IT is essential to this, but they in turn need the right architecture, underpinned by composable applications, which Gartner predicts will become a strategic objective for 60% of organisations by 2023, while 80% will use iterative, experimental methods like lean, agile and design-thinking for service design. To this end, IT / digital workflows will also play a pivotal role. So, in this podcast episode, we explore the non-negotiable need for workflows within organisations, and how companies can use the Now Platform to level up and empower their IT teams.

Andy Lockard, Solutions, Development & Architecture Lead, Fujitsu, (ServiceNow) joins me on Tech Talks Daily in a discussion about these trends and much more.