The CTO Playbook

20: How to Master Communication for Effective Leadership


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In this episode, you'll learn how to communicate effectively as a CTO, master nonverbal cues, build trust with your team, and handle crises with clear communication.


Timestamps:


[04:45] The impact of mismatched communication cues  

[06:10] Understanding your audience as a technology leader  

[07:25] Why tone matters in delivering important messages  

[08:45] Using nonverbal cues like eye contact and body language  

[10:20] The role of empathy in effective communication  

[12:05] How listening helps build trust with your team  

[13:40] Tips for conducting successful one-on-ones  

[15:00] Why asking open-ended questions improves feedback  

[16:25] The importance of letting others speak first in meetings  

[18:15] Encouraging silent team members to share their opinions  

[20:05] Leveraging anonymous feedback tools for honest insights  

[21:30] How survey tools can gauge team morale  

[23:10] Common mistakes in team status meetings  

[24:45] Benefits of asynchronous communication for status updates  

[26:20] Choosing the right audience for your communication  

[28:10] Effective strategies for communicating major changes  

[30:05] Preparing for high-stakes meetings with agendas  

[31:50] Using storytelling to make messages stick  

[33:35] Building trust through transparency and honesty  

[35:10] The impact of systemic communication in engineering  

[36:45] Workflow communication tools for better project management  

[38:30] Preparing your team for unexpected emergencies


Find more from Adam on LinkedIn and YouTube and check out Adam's CTO coaching company Synova Tech.

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The CTO PlaybookBy Adam Horner

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