May 01, 2025

210: Duck Tape and Glue won't Build Your Business with Aveline Elfar

36 minutes

You guys… I am about to nerd out like never before on one of my favorite things—systems and operations. Yes, the stuff behind the scenes that actually makes or breaks your business. Whether you’re just getting to six figures or cruising past seven, your systems must evolve with you. So I brought in Aveline Elfar, founder of a killer operations agency, to walk us through exactly what to automate, when to delegate, and how to stop being the bottleneck in your biz. Oh, and if you love a good spreadsheet… we’re soul sisters.

TIMESTAMPS
00:00:00 – Welcome + the systems nerd-out you didn’t know you needed
00:00:50 – Why ops evolve from solopreneur to seven-figure CEO
00:01:35 – How automation + AI free up serious CEO time
00:03:00 – The hidden impact of operations on every area of your business
00:04:57 – Evelyn’s approach to mini audits + simplifying your tech stack
00:06:34 – The “Loom doc” method + documenting as you go
00:07:12 – Must-have tools for under $1M: Slack, project management, knowledge hub
00:08:40 – Creating clarity + boundaries for your VA or small team
00:10:24 – Project management that grows with you: ClickUp, Asana, and beyond
00:13:11 – Dashboards over spreadsheets (and why CEOs shouldn’t see everything)
00:14:40 – Revenue leaks + retention: automate check-ins that save sales
00:16:17 – Launch season prep: the audit timing that changes everything
00:18:15 – What a full-blown ops audit includes (and why it takes 60 days)
00:19:29 – Why many audits lead to software migrations—and mindset shifts
00:21:00 – Spreadsheets, sabotage, and how I had to be locked out of Kajabi
00:22:48 – Why dashboard simplicity prevents analysis paralysis
00:24:15 – The #1 trait of CEOs who scale successfully: letting go
00:25:50 – Your special offer: the Delegate & Automate mini audit

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