Business of Apps Podcast

#212: Gamify your loyalty: the secret to mobile engagement with Thomas Yannopoulos, VP of Revenue, Americas at adjoe


Listen Later

Running app marketing campaigns, marketers have several goals - I’m sure you know them better than the fingers of your hand.

So, it is to find new users for the app, convince them to install the app and…what’s new next? Right - make sure they are engaged with the app and do with it what you expect them to, thinks like placing orders, signing up, subscribe and so on.

In this episode, we want to talk about app engagement and to share with you what actually works, we have Tommy.

Today’s Topics Include:
  • Tommy's background
  • About Adjoe
  • Loyalty and engagement trends in consumer behavior
  • Balancing between personalization and user privacy
  • Emerging impactful app engagement trends or techs to anticipate
  • Links and Resources:
    Thomas Yannopoulos on LinkedIn
  • Adjoe
  • Business Of Apps - connecting the app industry
  • Quotes from Thomas Yannopoulos:

    "Not necessarily a change in behavior as much as it is a change in accessibility as to how users interface with loyalty programs today.

    We'll take an example of a partner like ours, which is Fetch. So Fetch rewards is the largest shopping and rewards platform in all of the U S today. They have something like 12 to 14 million weekly active users. So it's just an enormous app. And historically they focused on CPG partnerships. So if you want to box a general mills cereal, you can go to your local store, grab that cereal, take a snapshot of the receipt and you can earn some Fetch points in exchange for that behavior. \

    Now, what we did when we talked to Fetch was we made them aware of the fact that likely the majority of the users were also gamers. When we think about gaming tendencies in the US, I think over 60 % of all smartphones have a game on them and over 43 % of all time spent on the smartphone in the US is spent playing mobile games."

    "I think we're squarely of the belief that consent is consent in our space. And we as a business pride ourselves on the fact that we will never collect any privacy or any data on someone who doesn't consent to us collecting that data. It's related to what they might be doing on their smartphone or their preferences or whatever the case may be. So when you enter our experience for the first time, you're hit with a number of prompts that essentially ask for your consent.

    Users are not obligated to say yes to any of these prompts, but if they do, it enhances our ability to personalize their experience. Personalization, obviously for a platform like ours, and in general for any platform, is I think rather key to success."

    ...more
    View all episodesView all episodes
    Download on the App Store

    Business of Apps PodcastBy Business of Apps

    • 4.7
    • 4.7
    • 4.7
    • 4.7
    • 4.7

    4.7

    24 ratings


    More shows like Business of Apps Podcast

    View all
    HBR IdeaCast by Harvard Business Review

    HBR IdeaCast

    237 Listeners

    The Vergecast by The Verge

    The Vergecast

    3,642 Listeners

    Under the Radar by Relay

    Under the Radar

    208 Listeners

    Founders by David Senra

    Founders

    1,754 Listeners

    How I Built This with Guy Raz by Guy Raz | Wondery

    How I Built This with Guy Raz

    30,293 Listeners

    The Daily by The New York Times

    The Daily

    112,814 Listeners

    Masters of Scale by WaitWhat

    Masters of Scale

    3,986 Listeners

    Y Combinator Startup Podcast by Y Combinator

    Y Combinator Startup Podcast

    214 Listeners

    Swift over Coffee by Paul Hudson and Mikaela Caron

    Swift over Coffee

    165 Listeners

    Sub Club by RevenueCat by David Barnard, Jacob Eiting

    Sub Club by RevenueCat

    56 Listeners

    The Startup Ideas Podcast by Greg Isenberg

    The Startup Ideas Podcast

    185 Listeners

    Unsolicited Feedback by Brian Balfour & Fareed Mosavat

    Unsolicited Feedback

    41 Listeners

    Superhuman AI: Decoding the Future by Superhuman AI

    Superhuman AI: Decoding the Future

    6 Listeners