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Each week we take one topic that we are passionate about and dive into it for 20 minutes: leadership, hustle, customer experience, building strong teams... We are James Mayhew and Matt Phippen and we ... more
FAQs about 2120 Podcast:How many episodes does 2120 Podcast have?The podcast currently has 115 episodes available.
March 22, 2021Don't screw this up.In this episode we get into the question of creating a culture that makes it acceptable to make a mistake, but also where it's unacceptable not to learn from them. Join Matt and Jim for episode 75. Two guys. One conversation. 20 minutes....more24minPlay
March 15, 2021I've created a monsterIs it possible to empower an employee, volunteer or staff member in such a way they have too much power? As a leader, your job is to get the best out of people, but could you empower them too far? What happens as a result? And, how do you know when you've created a 'monster?'That's the topic that James Mayhew and Matt Phippen tackle in this episode of the 2120 podcast....more23minPlay
March 08, 2021The Extra GearHave you tapped into your extra gear, or are you cruising around in 3rd thinking your car isn’t fast enough for the interstate? In episode 73, we discuss what it means to be confident, to be the best, and why helping others tap into their strengths is so rewarding....more26minPlay
March 01, 2021Pace or Priority?In episode 72, Jim and Matt break down how easily conflict can occur over differences with pace and priority.Pace determines how we think, make decisions, and act... fast or slow.Priority determines whether we're task-focused or people focused... the source of almost all conflict between people. ...more25minPlay
February 22, 2021A Customer With Good Intentions Is Always...The call comes in. "Can I speak with a manager?"If you've ever received that call, you probably are bracing yourself for an unpleasant experience. It's easy to jump into the mindset of, Now what? But what if that call is something else?That's the topic for episode 71 of the 21020 podcast....more20minPlay
February 15, 2021Just do it right the first time.In episode 70, we discuss what happens when corners get cut in business and sloppiness and laziness become the norm....more25minPlay
February 08, 2021Matt Phippen's 10 Keys To Success In LifeIn episode 69, Matt shares his 10 keys to success in life.So, what do you think about Matt's list? Do you agree? What keys have you found that have helped you achieve success? ...more20minPlay
February 01, 2021The Value of a Great TeacherIn Episode 68, Jim introduces Mr. Patrilla to the 2120 family. Matt and Jim discuss the power of having a great teacher/coach/mentor in your life and reflect on lessons they were taught from perfectionism to remembering why you teach....more27minPlay
January 25, 2021I'm annoyed by you.What do you talk about with your friends at 8:30PM on a Friday night over beer while watching a kickass sporting event...?What annoys you, of course.In episode 67 Jim shares a piece from his leadership training about what makes us exceptional – the way we think, communicate, relate and work – could be what annoys someone else.We hope you find as much enjoyment by listening to this episode as we had recording it. Cheers. ...more21minPlay
January 18, 2021Advice or Feedback??In episode 66, Matt and Jim discuss the difference between advice and feedback.How to seek it... Who to seek it from...And the ability to discern great feedback and advice without compromising your goals or vision....more24minPlay
FAQs about 2120 Podcast:How many episodes does 2120 Podcast have?The podcast currently has 115 episodes available.