In episode 55, we discuss the nuances of developing someone to take over for you after you're gone.

Miogi vs. Cobra Kai. 

Surely a battle for the ages. But what leadership insights do the 80's Karate Kid movies and the current Netflix series, Cobra Kai give us? 

That's the topic for Episode 54 of the 2120 podcast.

Cheat days. What are you opinions on building in a 'cheat day' when you're on a diet or working toward a goal?

Burn out... is that a real thing, or is it just an excuse you're buying into? 

Matt and Jim talk about cheat days and feeling burnout on episode 53.

The customer experience comes down to two things:

1. Do you want my business, and
2. Do you have what I want when I want it?

In episode 52, Matt shares his disdain for stores that fail at presentation and how the "four by four" is a strategy he uses to deliver a better customer experience.

Matt and Jim welcome #themostinterestingmaninleasing and the creator of One Minute Wednesday's, Kyle Steele, to the show.

Your organizational culture determines "how stuff gets done around here."

Your culture creates expectations for both the customer experience and the employee experience. 

In episode 50, Jim and Matt discuss their views on how important this is to business.

Ok, who had "Hurricane in Iowa?"

Just when you think 2020 couldn't get any more stupid, Iowa takes a direct hit from Category 4 level winds from an inland hurricane. 

Matt and Jim share their experiences after a devastating storm hit their community on Monday, August 10, 2020.

Natural selection. 

No, Jim. It's not Marlin Perkins sending his trusty companion to face the might lion while he hunkers down behind the rock... 

Natural section happens in the business world. 

You're either get better and stay ahead of the pack, or you settle for 'good enough' and slide to the back of the pack.

Happy employees = Happy customers.

Jim and Matt discuss how to elevate your culture beyond perks & fun by creating an environment that gives people skills and training that they can use throughout their life.

We recently received a flyer by mail for a new business opening in our hometown. In big block letters, it asks, "Are you awesome?"

The implication is that we're awesome because we only hire awesome people.

That's a lofty standard. One that we admire. But...

If you're place of business isn't awesome, then you've created a massive gap between perception and reality.

That's the topic for discussion on this episode of the 2120 podcast.