In health systems across the globe, nurses are relied upon and trusted to care for people and their families. What's lesser-known are the details of care, what nursing teams actually do, and how their innovation unfolds. The COVID-19 crisis has dramatically changed that and provided opportunities for the world to take a closer look at the behind-the-scenes details and see nurses as experts leading innovation. In this episode, nurses Carlos Trochez, Jr., BSN, RN, and Simone Hannah-Clark, BN, RN, CCRN, two of the many thousands of nurses working in intensive care units around the world, reflect on the intensity and pace of real-time innovation in a pandemic and reveal how crowdsourcing from social media, collaborating across cultures and disciplines, and live choreography played a role in all the pieces coming together—and how they are present and highly attuned when the pieces, for some patients and families, fall apart.

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