This week on the podcast, Dr. Andy Roark and former practice administrator and veterinary practice management super nerd Stephanie Goss dive into an email they received in the mailbag. A listener of the podcast heard episode 229 where a technician was sure that the team had to be talking behind their back. Andy and Stephanie discussed having self-awareness as a skill in that episode and our listener wanted to know how to handle it when you have a team member or team members who seem to have little to no self-awareness skills. The questions boiled down to "How do you actually teach self-awareness?" Is it actually possible? Andy and Stephanie feel really strongly that for the most part it is and there are some ways that make approaching the teaching aspect a lot less of an uphill battle. This is a rowdy one, let's get into this...

RESOURCES MENTIONED IN THE EPISODE DiSC Information and Assessments https://www.discprofile.com/what-is-disc Veterinary Leadership Institute's Veterinary Leadership Experience https://veterinaryleadershipinstitute.org/programs/vle

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Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures.

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Zoetis - Simparica Trio

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