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In this week's episode of The Uncharted Podcast, Dr. Andy Roark and Stephanie Goss dive into a letter from the mailbag. It's from a kennel technician grappling with a toxic workplace culture. This dedicated individual is working tirelessly in the kennels for experience requirements for vet school. However, the atmosphere within the kennels is far from supportive, with the kennel manager engaging in gossiping and making side remarks. Despite reaching out to the practice manager for assistance, the situation remains unchanged, leaving the kennel attendant feeling frustrated and unheard. Andy and Stephanie provide valuable insight about looking at the big picture and how to navigate these kinds of conversations. Let's get into this episode....
Mentioned in this episode:
Uncharted Practice Owner Summit at NAVC SkillShop
Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures.
Register for The Uncharted Practice Owner Summit Today!
Zoetis - Simparica Trio
Learn more about Simparica-Trio!
By Uncharted Veterinary Community4.8
135135 ratings
In this week's episode of The Uncharted Podcast, Dr. Andy Roark and Stephanie Goss dive into a letter from the mailbag. It's from a kennel technician grappling with a toxic workplace culture. This dedicated individual is working tirelessly in the kennels for experience requirements for vet school. However, the atmosphere within the kennels is far from supportive, with the kennel manager engaging in gossiping and making side remarks. Despite reaching out to the practice manager for assistance, the situation remains unchanged, leaving the kennel attendant feeling frustrated and unheard. Andy and Stephanie provide valuable insight about looking at the big picture and how to navigate these kinds of conversations. Let's get into this episode....
Mentioned in this episode:
Uncharted Practice Owner Summit at NAVC SkillShop
Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures.
Register for The Uncharted Practice Owner Summit Today!
Zoetis - Simparica Trio
Learn more about Simparica-Trio!

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