We hope that our patients never stiff us with an unpaid balance, however it can happen, and it is important that your practice has a system for identifying your collection accounts. In your Dentrix software there are four steps that I recommend you complete for every account that you send to collection. Yes, I do recommend that you use a reputable collection agency when you have unpaid account balances.
Schedule a call with Dayna to learn how to optimize your Dentrix software: https://letsmeet.io/daynajohnsondbanovonee/discovery-call-with-dayna