In this episode, retired Assistant Director of the FBI Victim Services Division (VSD), Kathryn Turman reviews the VSD, the victim service specialist position, and the major cases and crisis events her staff has deployed to, providing assistance and support to victims around the world. Selected for the position by FBI Director Robert Mueller, she developed and led the FBI's response to 9/11 victims, victims of more than 100 acts of terrorism overseas, and to more than 35 terrorism and mass violence events across the U.S. Victim services professionals at the FBI inform, support, and assist victims in navigating the aftermath of crime and the criminal justice process with dignity and resilience. Kathryn Turman served in the FBI for 20 years.

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