Building Better Cultures

3| What are the top three things that make a great leader?


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"It's OK for you to tell your team how you're feeling as you're going through change" ​

Lisa has worked in HR for nearly 25 years during which time she has spent time in the telecoms, financial services and food sectors.

She has worked with Nortel, the Canadian telecoms company and went through the good and the bad times with AIB. 18 months ago, Lisa joined Ornua, the Irish food and ingredients company as Head of Talent Acquisition & Development, as it goes on an ambitious journey to become a €3bn company by 2021.

Getting the right people in the right roles doing the right things is a key deliverable on that journey.

Show Notes:

00.39 - Tell me a bit about Ornua - 01.36 ...and a bit about you Lisa - 02.30 - Irish food industry is an interesting place to be at the moment - 03.12 - What makes a great leader? - 04.10 - Leaders who lead from behind - 05.00- What can a good leader do to promote entrepreneurialism? - 05.50 - Trust is key - but commitment is expected, and the bar is high - 06.35 - Our customer dynamic is a bit strange - competitors could also be customers or suppliers - 08.30 - What do leaders need to do to create an engaging place to work? Clarity direction and stretch - 09.30 - Leadership and engagement is a journey (without an end!) - 11.00 - David Duffy - I don't have all the answers but I have people who do - 12.50 - Role of the leader as a communicator, particularly during change - 14.10 - Storytelling - it's a skill - not many leaders do it naturally - 15.15 - Change must be a combination of big picture strategic comms AND local leader interpretation to bring relevance - 17.00 - Challenges of dispersed staff groups and how you communicate with them - 19.06 - Building pride among your staff - 19.50 - 'With heart' - The power of culture and corporate values - 22.15 - How do you bring Values to life in Ornua? - 24.38 - Who are your leadership role models? - 25.30 - CEO is critical in shaping the culture in an organisation - 27.10 - Advice for your 20-year-old self - it's not just about you, it's worth thinking before jumping and you can always learn from others

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