The world of retail is ever-changing. But how does the retail industry change across the world. In this episode, Oliver is joined by fellow podcaster and retail expert, Paula Macaggi. Paula brings a wealth of experience of retail connections, events, and experiences from 5 continents. This experience highlights the similarities, differences and opportunities for retailers across the planet.

Listen to this podcast episode to hear:

• Examples of world-class customer experiences, and how they can drive up premium perception.
• Retail technologies that are seeing global growth and adoption.
• And, which country is the best at retail.

The show notes are at www.obandco.uk/303.