As we step into 2025, the retail landscape continues to evolve at a breathtaking pace. But what are the essential themes shaping the future of the industry? In this episode, Oliver Banks delves into the defining topics that retailers must navigate, from the evolution of AI to the growing influence of retail media networks. Discover how financial pressures, social commerce, cross-border trade, and Retail as a Service are setting the tone for the year ahead. Whether you’re looking to anticipate challenges or uncover new opportunities, this episode offers the insights you need to thrive in the fast-changing world of retail.

Listen now to discover:

• Why financial management is even more in focus this year.
• How AI will evolve in the retail sector, and the opportunities and risks it presents for businesses.
• How cross-border commerce is reshaping convenience and consumer expectations.
• Why social commerce's special blend will drive the next wave of shopping.
• And more!

The show notes are at www.obandco.uk/327.