When it comes to veterinary leadership, it’s easy to get lost in the numbers—production, revenue, and efficiency metrics often take center stage. But are we truly measuring what matters? In this episode of the Uncharted Veterinary Podcast, Stephanie Goss is joined by Dr. Phil Richmond to discuss a different approach: prioritizing people metrics alongside business success. They explore how investing in team well-being leads to better outcomes for veterinary hospitals, both financially and culturally. Let’s break down the key takeaways and how veterinary leaders can track the right metrics to create a thriving workplace.

Dr. Phil Richmond will be speaking at the 2025 Medical Director Summit on May 6, presenting "Preventing Harm and Promoting Flourishing: OSHA for Our Brains & Souls." This session explores how veterinary leaders can create psychologically safe workplaces that support both well-being and business success. Don’t miss this opportunity to gain practical strategies for fostering a thriving, sustainable team. Learn more and register here: Medical Director Summit.

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