Some clients require extra attention, but where do you draw the line? In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss dive into a real-life dilemma from a veterinarian facing pushback for prioritizing a demanding client. Should veterinarians go the extra mile for clients they’ve built strong relationships with? Or does this undermine team trust and set unrealistic expectations? Let’s get into this episode!

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Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag