In this episode, we are joined by Layla Pomper, an expert in SOP. Layla is the Creator and CEO at ProcessDriven where she helps small teams turn chaos into process. Since 2018, Layla has been combining software, operations, and storytelling to guide 1,600+ teams to “Enjoy the Process!” while building a scalable foundation of business systems.

The episode begins with Layla explaining the meaning of SOP and the processes. Layla dives into components, effectiveness and complexity of SOPs and using SOPs as tools and improving them overtime and getting clear of the outcome.

This podcast with Layla provides a comprehensive overview of SOP mastery. Listeners will gain valuable insights into the importance of SOPs, practical tips for creating effective procedures and strategies for success implementation and maintenance within organizations.

In This Episode:

[00:50] Introducing Layla Pomper

[01:20] SOPs according to Layla.

[01:48] How often and when to do SOP?

[04:45] Components and effectiveness.

[06:25] Complexity.

[10:10] Process maps.

[13:30] Advice

[18:00] KPI

[22:00] Learning to write SOPs

 

Guest Links and References:

Website: https://processdriven.co

Instagram: https://www.instagram.com/processdriven.co/

Linkedin: https://www.linkedin.com/company/processdriven

Youtube: https://www.youtube.com/c/laylapomper

 

Book References:

The Checklist Manifesto by Atul Gawande

The Thank You Economy by Gary Vaynerchuk

Managing Oneself by Peter Drucker

 

Links and References:

Wizards of Amazon: https://www.wizardsofecom.com/

Wizards of Amazon Courses: https://wizardsofamazon.mykajabi.com/a/27566/x6Kwkz6p

Wizards of Amazon Meetup: https://www.meetup.com/South-Florida-FBA/

Wizards of Amazon on Facebook: https://www.facebook.com/groups/WizardsofAmazon/

Wizards of Amazon on Instagram: https://www.instagram.com/wizardsofecom/