It was a blast having the “MIS King” himself, Esteban Garcia from CERM, in the studio! We dove deep into the belly of the beast: MIS implementation. If you’ve ever switched software, you know it’s not just “plug and play”—it’s a journey.

Here are the highlights and key takeaways from our conversation:

🎙️ Key Takeaways from the CERM On-Site Session

* Why CERM? It wasn’t about the sales pitch. It was about the roadmap. Most fast-growing, successful label companies in the US are using CERM, and their testimonials spoke louder than any brochure.

* The “Why” Matters: Implementing a new system is hard. Esteban was transparent from day one that it would take longer than I thought—and he was right! But understanding the “why”—having a single source of truth for estimating, production, and scheduling—makes the heavy lift worth it.

* Automation vs. “People-ing”: We want computers to compute so people can people. By automating invoicing, pre-press, and material tracking, we free up our team to focus on complex decision-making and interpersonal communication—the things humans are actually good at.

* The Power of On-Site Support: Shoutout to Dean from CERM. Having an expert physically in the building to help “break things” now so we can fix them before they matter is a game-changer. It compresses 8 weeks of back-and-forth emails into one productive week.

* Fall in Love with the Problem: My dad always told me: “Fall in love with your customer’s problems, not your company’s solutions.” That’s the driving force at Label King—using CERM to solve real-world bottlenecks like lead times and data transparency.

🔗 Connect with the Guest

* Esteban Garcia: LinkedIn Profile

* CERM: www.cerm.net

👑 Connect with The Label King

* LinkedIn: Adam Peek

* TikTok: @thelabelking

* Email: [email protected]

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.packagingisawesome.com