What do you do when a lead technician is silently drowning, and no matter how many times you offer help, they won’t take your hand? In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss tackle a deeply familiar challenge: supporting veterinary technicians who are struggling, especially when they won’t open up about what’s really going on. This episode is a must-listen for any veterinary leader grappling with how to balance compassion and accountability. With both humor and heart, Andy and Stephanie unpack what to do when your rockstar team member hits a wall without telling you why. Let’s get into this episode!

Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag

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Care is Your Calling