When you’re stuck working under a difficult veterinary leader, it can feel like the practice culture is unraveling and your team’s future is on the line. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Jenn Galvin dive into a mailbag letter from an office manager grappling with the fallout of a destructive practice owner. Together, they explore the reality of managing up, setting boundaries, deciding when to push for change, and knowing when it’s time to walk away. This conversation brings practical strategies and headspace resets for anyone facing leadership challenges in veterinary medicine. If you’ve ever questioned how to protect your team, your sanity, and your career in a difficult workplace, you won’t want to miss this one. Let’s get into this episode!

Looking for leadership training that actually speaks to veterinary team leads? The Uncharted Team Leads Summit was designed to help supervisors and emerging leaders gain confidence, communicate clearly, and motivate their teams. In this immersive one-day event, you’ll learn how to guide tough conversations, handle staff frustrations in a productive way, and discover how AI can simplify your daily work. Expect hands-on workshops, RACE-approved CE, and peer connections that make leadership feel less lonely. Save your spot today: https://learn.unchartedvet.com/products/live_events/team-leads-summit-2025

Is your clinic ready to get serious about money management? Uncharted’s Get Sh*t Done: Financial Edition, happening virtually on October 29, 2025, is a one-day conference built to transform how veterinary practices approach financial health. You’ll dive into inventory control, pricing strategies, and goal-setting methods that engage your entire team. With expert presenters, breakout groups, CE opportunities, and practical tools you can use immediately, this event delivers financial confidence you can act on right away. Spots are limited so sign up now: https://learn.unchartedvet.com/products/live_events/gsd-2025

Guest Bio:

I'm a spreadsheet-loving Veterinary Practice Manager with over 25 years of experience in the field. Growing my hospital and helping my team succeed through hard work, positive leadership, and humor is what gets me up in the morning. I'm an introverted inventory nerd that loves bratty beagles, dungeons and dragons, and the outdoors. I love sharing the mistakes I've made, and the things I've learned, with other hospital owners and managers so they can grow their hospitals, teams, and themselves!