Are you struggling to bring doctors on board after a hospital acquisition? In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss tackle the challenges of onboarding an acquired hospital, from resistant associates to the cultural shift that comes with moving from independent practice to corporate structure.

They break down how leaders can build trust, create buy-in, and preserve a sense of autonomy while still implementing necessary systems. If you are navigating change in your practice group or considering how to support veterinarians through transitions, this conversation offers practical strategies and a new perspective on making onboarding successful. Let's get into this episode!

Uncharted Team Leads Summit 2025

Step into leadership with confidence at the Uncharted Team Leads Summit. This one-day event was designed for veterinary supervisors and team leads who want to strengthen communication, tackle tough conversations, and guide their teams with purpose. You will practice how to handle venting in healthy ways, explore AI tools that actually save time, and clarify your leadership role so it works for you. With small-group workshops, RACE-approved CE, and a supportive network that understands the reality of veterinary leadership, this is your chance to grow without going it alone. Reserve your spot today: https://learn.unchartedvet.com/products/live_events/team-leads-summit-2025

Get Sh*t Done: Financial Edition 2025

If managing money in your practice feels overwhelming, it does not have to stay that way. Join Uncharted’s Get Sh*t Done: Financial Edition on October 29, 2025, for a highly interactive virtual conference built for veterinary professionals who want clarity around their numbers. Learn how to streamline inventory, price your services with confidence, and set goals that drive your team forward. Through expert-led workshops, peer discussions, and CE credits, you will walk away with practical tools you can implement immediately. Spots are limited, so secure your seat now: https://learn.unchartedvet.com/products/live_events/gsd-2025

Upcoming events: https://learn.unchartedvet.com/pages/events

All Links: https://linktr.ee/UnchartedVet

Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag

Stephanie's Bio:

Stephanie is a former practice manager who lives on the Olympic Peninsula in Washington State. With over 20 years of experience both on the floor and in the office, Stephanie is passionate about staff education, team culture, management and training. Stephanie loves to geek out about technology, especially Practice Management Software. She has experience as a practice manager in both private and corporate practices, ranging in size from one to seven doctors. She has experience as a consultant and trainer with AVImark software, paperlite/paperless transitions, practice management and staff training.

Mentioned in this episode:

Office Hours

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Join Dr. Andy Roark for Office Hours at the Uncharted Veterinary Community!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures.

Register for The Uncharted Practice Owner Summit Today!