How can a guarantee or a refund policy play a vital role in your business?

Welcome to the tenth episode of the Abundance Series! Tune in as I share my main takeaways from the last three years of implementing a refund policy in my coaching programs. We'll dive into the mindset behind offering guarantees on certain products in your business and how to minimize the risk of people signing up for something without a genuine commitment. We'll also explore how I approach client refund requests and how these have helped me achieve a low refund rate. 

--- 

Get weekly business affirmations by texting ‘ABUNDANCE’ to (310) 388-8603

Timestamps: 

• (02:16) Intro
• (09:47) Top reasons for refund requests
• (14:53) How our refund policy has evolved
• (20:33) Dealing with clients asking for a refund
• (29:30) Conclusion

Standout Quotes:

• (20:33) "I believe that the reason why a lot of people don't request a refund— even though it's readily available— is that I do a good job of spending time and building a relationship with the potential clientele…; I love doing videos, I love doing podcasts, I love hopping in the DM to answer questions about the program."
• (31:58) "Would you rather have them get out of your program soon within your policy, or would you rather them stay in your program and spread that energy around the community?"

Resources Mentioned:

• Get the latest updates to Doctor TK’s events at https://www.doctortk.com/links/

Connect:

Find | Doctor TK 

On Instagram: instagram.com/doctortkpsych

On Facebook: facebook.com/DoctorTKPsych

On Pinterest: pinterest.com/DoctorTKPsych

On Youtube: youtube.com/c/DoctorTK

SUBSCRIBE & RATE

On Apple Podcast 

On Google Podcasts

On Spotify

JOIN THE INHER COLLECTIVE

WATCH PODCAST ON YOUTUBE

GUSTO

SIMPLE PRACTICE EHR

KIT FOR EMAIL MARKETING

STANSTORE