As hairstylists and salon owners, clients trust us with more than their hair — they trust us with their stories, emotions, and vulnerability. But being a true “safe space” doesn’t just happen. It’s a skill. And for many of us? It's a skill we were not taught.

In today’s episode, Misty breaks down four powerful communication shifts that transformed her from a reactive communicator into the grounded, emotionally-intelligent coach and leader she is today. Whether you're navigating heavy conversations with clients, building stronger relationships with your team, or improving communication at home — these skills will change how you show up.

hairstylist communication skills, salon owner leadership, safe space behind the chair, emotional intelligence for hairstylists, client relationships salon, how to communicate with clients, stylist burnout prevention, hairstylist personal development, beauty industry education, salon team communication