401(k) Roundtable

It has never made a lot of sense to me how retirement plan participants go missing and lose track of sometimes thousands of dollars of their money. My conversation today with Spencer Williams, the President & CEO of Retirement Clearing House shed a lot of light on just how this happens. We tackle a host of related issues in a face paced back and forth dialogue which highlights some interesting findings from their recent study on the topic, we also hit on how missing participants factor into the concern around retirement plan leakage and what the impact is on both employers and employees when participants go missing. Of course, before we wrap up we provide some concrete thoughts on how to address the issue in your plan and look forward to a few new concepts that might help with this in the future.

Guest Bio

Spencer is Retirement Clearinghouse's Founder, President and CEO. Retirement Clearinghouse is a specialized provider of portability and consolidation services for America's mobile workforce and has serviced more than 1 million job-changing participants during Mr. Williams' 9 year tenure with the company. Prior to joining Retirement Clearinghouse, Williams served in a number of senior executive roles at MassMutual Financial Group, and as a retirement Services executive at Federated Investors, Inc.

Williams earned his B.A. degree in English from the United States Naval Academy and an M.B.A. from the University of Pittsburgh.

401(k) Fridays Podcast Overview

Struggling with a fiduciary issue, looking for strategies to improve employee retirement outcomes or curious about the impact of current events on your retirement plan? We've had conversations with retirement industry leaders to address these and other relevant topics! You can easily explore over one hundred prior on-demand audio interviews here. Don't forget to subscribe as we release a new episode each Friday!

Some tricky schedules got in the way of my production calendar so no new episode this week. However, as I searched through our archives I thought this episode had some great messages that would be good for some of our new subscribers to hear and for our long term listeners to have top of mind. Enjoy!

I'll have to admit, when I first heard of Don Barden and the "Perfect Plan" I was pretty skeptical. What does "perfect" mean? Who gets to judge "perfect"? My analytical mind was going crazy. However, as I became more familiar with Don and the concepts and elements he believes in, I felt it definitely made sense to bring him onto the podcast. My hope is that you will take away a few kernels of knowledge to help you rethink what retirement means along some motivation and inspiration!

Be sure to check back next week as we have a great line-up of new episodes where we will address some new topics, revisit some popular ones from new angles and have differing viewpoints on the same topic get together to share some interesting perspectives!

Guest Bio

Don Barden is a classically trained economist who earned his M.B.A. in Global Technology Management and International Business with an undergraduate B.B.A. in Economics and Finance. He is ABD in doctoral studies with a Ph.D. in Finance. He resides in Atlanta Georgia and is fluent in international business affairs.

Don's work challenges and motivates people to think deeply about their beliefs, and reveals a plan to consistently achieve maximum communication and sales. His "unfair advantage" theories are revolutionary in today's economy as he leads you on a journey that exposes the myth of modern sales and communication techniques. He awakens your creative energy, and identifies the path to cultural change.

Expertly mixing humor, academic capital, and time-tested systems, Don engages audiences through his highly personal and interactive speaking style. Don has the unique ability to break down toxic barriers and build an irresistible and motivated force of empowered team talent.

As an author, speaker, advisor and corporate executive, Don Barden's counsel is highly sought after by some of the world's most successful businesses. His experience and record-setting sales success have drawn him to corporate and political leaders who want to tap into his real-world experience in order to move their organization to higher levels of sales and cultural achievement.

Don personally averages over $1 billion in annual sales. He is highly noted for his ability to see "three sides" to every coin. He also serves as the past Board President for The Summit Counseling Center in Atlanta, Georgia, a unique multidisciplinary, multispecialty personal and family counseling center that provides over 8,000 hours of counseling each year. Additionally, he is a leading advisor to several private schools, businesses and faith based organizations.

Don is also a passionate supporter of the US Military, especially the 1st Ranger Battalion out of Hunter Army Airfield in Savannah, Ga., and is a Special Advisor to the Sua Sponte Foundation. RLTW!

401(k) Fridays Podcast Overview

Struggling with a fiduciary issue, looking for strategies to improve employee retirement outcomes or curious about the impact of current events on your retirement plan? We've had conversations with retirement industry leaders to address these and other relevant topics! You can easily explore over one hundred prior on-demand audio interviews here. Don't forget to subscribe as we release a new episode each Friday!

Somewhere in the lifecycle of most retirement plans, employers are faced with the inevitable decision, should I bundle or unbundle the administration of my plan? There are several different perspectives on that question and some important considerations that employers should keep in mind. To help sort though this, I was excited to welcome back Doug Van Galder, he would call himself a recovering Third Party Administrator and is now a compliance analyst with the ERISA law firm Boutwell Fay. During our conversation we define the difference between recordkeeping and administration, discuss the profiles of groups who are more to unbundle administration and leave everyone with a few more thoughts to help guide you through the inevitable decision to bundle or unbundle the administration of your retirement plan.

Guest Bio

Douglas Van Galder is a Compliance Analyst who is committed to the favorable tax-qualified status and success of the private and public pension systems in America. Therefore, Doug assists Boutwell Fay LLP Clients and their service providers in properly administering retirement plans that remain compliant and deliver the intended benefits.

Boutwell Fay LLP is a highly rated, women-owned law Firm specializing in employee benefits and ERISA. We have seven Attorneys with Offices in Newport Beach, CA and New York City, NY. Boutwell Fay LLP is the only boutique law firm in Orange County, CA that focuses exclusively on employee benefits and ERISA. The Firm provides high quality legal services normally associated with large law firms, while its smaller size allows us to be more accessible to our Clients and more responsive to their needs. The Firm helps Clients with legal issues that arise in the context of: Qualified and Non-Qualified Plans, Health and Welfare Plans, Plan Corrections and Government Audits, ERISA and Fiduciary Consulting and ERISA Claims and Disputes.

In his capacities as a Compliance Analyst, Third Party Administrator (TPA), Record Keeper, Executive, Plan Sponsor/Trustee and Fiduciary Administrator, Doug has amassed 34 years of experience in the intricate business development, compliance and consulting aspects of retirement plans. Most recently, Doug was an Executive Vice President with both QBI, LLC and Fiduciary Administration, LLC serving as Defined Contribution Practice Leader and a Fiduciary Administrator, respectively. He previously founded and was the President of Strategic Pension Services, Inc. (SPS), where he led expert teams of Consultants and Administrators. SPS was acquired by QBI, LLC in January of 2015.

Doug is an Enrolled Retirement Plan Agent and earned the American Society of Pension Professionals & Actuaries' designation of Qualified Pension Administrator. He is also the President for the Orange County Chapter of the Western Pension & Benefits Council.

401(k) Fridays Podcast Overview

Struggling with a fiduciary issue, looking for strategies to improve employee retirement outcomes or curious about the impact of current events on your workplace retirement plan? We've had conversations with retirement industry leaders to address these and other relevant topics! You can easily explore over 100 prior on-demand audio interviews here. Don't forget to subscribe as we release a new episode each Friday!

A quick word of warning, this episode is not for the faint of heart! Today we tackle and I think make more familiar the topic of factor investing. I will be the first one to admit that I am one of those people who is familiar with factor investing but have been confused with the role it can or does plan in workplace retirement plan investment menu design. So, I was personally excited to have Stacey Tovrov, a Vice President and Investment Strategies within Blackrock's Defined Contribution business join me on the podcast to break this down.

With many in the investment community anticipating a low return environment in the future the "buzz" word when I speak with various investment firms has been factor investing and specifically what I learned is a subset of factor investing smart beta. For example, it seems we hear more that the XYZ strategy uses a factor based approach to accomplish this or that, or our ABC strategy uses an index based smart beta strategy and so on and so forth. During my conversation with Stacey, we address these statements, whether the average investor will understand this, how to measure performance and much more. She also shares some really unique insights on whether factor based investment labels could eventually replace the current style box or asset class based labels used to construct investment menus. In the words of Gru from Despicable Me, Lightbulb!

If you like this stuff or are curious you will be on the edge of your seat!

Guest Bio

Stacey Tovrov, Vice President, is an Investment Strategist within BlackRock's US and Canada Defined Contribution business. She is responsible for representing DC capabilities to plan sponsors, investment consultants, and advisors. The team partners with Sales, Research, and Product Development to evolve the firm's suite of DC solutions, provide thought leadership, and develop client analytics. Prior to moving to her current role, Ms. Tovrov was a member of the Multi-Asset Strategies group building the firm's sustainable investing platform. Previously, she was part of the Strategic Product Management group leading product development and strategy. She was also a member of BlackRock's Portfolio Management Group helping drive strategic initiatives across the firm's investment teams. Ms. Tovrov joined BlackRock in 2008 as an analyst in the institutional client business, where she was responsible for sales and servicing the firm's central bank, sovereign wealth fund, and other official institution clients globally. Ms. Tovrov earned a BA degree in economics and international relations from Tufts University.

401(k) Fridays Podcast Overview

Struggling with a fiduciary issue, looking for strategies to improve employee retirement outcomes or curious about the impact of current events on your workplace retirement plan? We've had conversations with retirement industry leaders to address these and other relevant topics! You can easily explore over 100 prior on-demand audio interviews here. Don't forget to subscribe as we release a new episode each Friday!

This week we have one of my early favorites from the archives featuring my conversation with Jerry Patterson, the Senior Vice President of Retirement & Investor Services at Principal Financial Group. Jerry is also a national speaker and writer on a broad range of financial topics and is a resident blogger for the Huffington Post where he focuses on financial wellness and overcoming human nature to attain better financial security outcomes. We focus what employers should know about what it means for their employees to make the transition into retirement.

One of the biggest things they have to come to grips with is how they are going to live without a "paycheck" for the rest of their life. While this is a highly personal and individual decision, if you are their employer at the time, the decision about when and if they are ready to make the transition into retirement can have a big impact on you and your organization! Jerry generously shares his experience, research and advice on how participants get tripped up by admiring a balance, not understanding fixed and variable expenses and falling victim to retirement drift. We also spend time talking about strategies employers may explore to help their employees with decumulation, or converting the balances they have accumulated over their years into a stream of income.

Be sure to check back next week as we will have a new episode exploring The Factors to Factor in on Factor Investing!

Guest Bio

Jerry Patterson has been a presence in the financial services industry for more than 25 years where he held a number of diverse and senior roles at some of the nation's largest financial institutions. Patterson currently serves as senior vice president, Retirement & Investor Services with the Principal Financial Group where he leads the company's annuity, individual investor services, and broader retirement income efforts. Key areas of focus in his current role include driving better retirement outcomes through more effective retirement plan designs, behavior-based education and engagement strategies, getting more Americans to understand and embrace the power of guaranteed retirement income, and addressing the unique and different needs of emerging Millennials and retiring Baby Boomers.

Patterson is a national speaker and writer on a broad range of issues and topics, including financial and estate planning, behavioral finance, healthcare, wellness, Millennials, Boomers, and retirement. He is a resident blogger for the Huffington Post where he focuses on financial wellness and overcoming human nature to attain better financial security outcomes. He can be followed @JerryWPatterson.

Patterson is an active participant in a number of industry and community organizations focused on retirement security and the arts. He is currently an active board member for the Insured Retirement Institute, Ballet Des Moines, and Des Moines Social Club. Patterson's education and early career focus was on accounting and law and he is a member of the Kansas and Missouri bars.

401(k) Fridays Podcast Overview

Struggling with a fiduciary issue, looking for strategies to improve employee retirement outcomes or curious about the impact of current events on your workplace retirement plan? We've had conversations with retirement industry leaders to address these and other relevant topics! You can easily explore over 100 prior on-demand audio interviews here. Don't forget to subscribe as we release a new episode each Friday!

Maybe this shows my age, but whenever I get thinking about surveys my mind immediately goes to The Family Feud and their often repeated catch phrase of "our survey said…". Today, we dont' have the family feud, but I do have Joshua Dietch, group manager of Retirement & Financial Education at T. Rowe Price to share input from their results of their 3rd Annual Retirement Savings & Spending Survey. Their work caught my attention as it had some great insights on retirement trends and behaviors that are good for employers to be aware of, but also because their focus this year was on Gen Xers. Millennials and Baby Boomers seem to get all the attention these days! So for selfish reasons, it was nice to see the focus and some good data on what's going on with generation! Since I already gave this away in the title, we do cover a broad range of trends and topics that hit all generations, but it is clear that Gen Xers are at a critical juncture for retirement planning and Josh shares how you can better focus on serving this group, again thinking selfishly for my generation, based on their recent findings.

Guest Bio

Joshua Dietch is vice president and group manager of Retirement and Financial Education at T. Rowe Price Associates, Inc. Joshua joined T. Rowe Price in 2017 and is responsible for leading a team of researchers and writers who create retirement and personal financial planning thought leadership in support of T. Rowe Price's individual investor, retirement plans, intermediary, and institutional businesses. He has over 20 years of experience in financial services, having held a number of senior industry roles including: Head of Retirement and Institutional - Strategic Insight; Managing Director - Chatham Partners; Director, Product Marketing and Management - ADP Retirement Services; and Associate Director, Institutional Markets - Cerulli Associates. In addition to his responsibilities at T. Rowe Price, Joshua is a member of the Defined Contribution Institutional Investment Association's (DCIIA) Executive Committee and is Chair of its Retirement Research Board. He earned a B.A. in history from Bates College and is a series 7 registered representative.

401(k) Fridays Podcast Overview

Struggling with a fiduciary issue, looking for strategies to improve employee retirement outcomes or curious about the impact of current events on your workplace retirement plan? We've had conversations with retirement industry leaders to address these and other relevant topics! You can easily explore over 100 prior on-demand audio interviews here. Don't forget to subscribe as we release a new episode each Friday!

Honestly, I'm not sure I even gave our guest the chance to unpack his suitcase from his trip to Washington D.C.! I am happy to welcome Sam Henson, Director of Legislative & Regulatory Affairs at Lockton Retirement Services back to the podcast! Our conversation is timely in that he provides great input on President Trump's first year in office, what impact it has had on workplace retirement plans and a few ideas on things to come and where we go from here. We also touch on a few issues that are being actively debated in Washington such as Open Multiple Employer Plans, State Retirement Plans and what seems like the never-ending soap opera of the Fiduciary Rule. As usual, Sam not only provides great perspective but keeps the conversation moving and interesting!

Guest Bio

As a Senior Vice President and Director of Legislative and Regulatory Affairs for Lockton Retirement Services, Sam Henson oversees national IRS/DOL/ERISA compliance services for all clients and more than 100 associates nationwide. Sam serves as a subject matter expert on ERISA compliance, DOL/IRS activities, and the legislative landscape. Prior to joining Lockton, Sam spent almost 10 years with the U.S. Department of Labor's Employee Benefits Security Administration, where as a Senior Investigator, he conducted more than 100 complex civil and criminal investigations of employee benefits plans, service providers, and fiduciaries. Sam also supervised enforcement efforts for benefit plans funded by prevailing wage laws under the Service Contract Act and Davis-Bacon Act. Sam currently serves on the Policy Board of Directors for the American Benefits Council, Board of Directors for DCIIA, and the Governing Council of ISCEBS, as well as being a member of ASPPA. Sam has been a nationally featured speaker and writer on numerous fiduciary topics.

401(k) Fridays Podcast Overview

Struggling with a fiduciary issue, looking for strategies to improve employee retirement outcomes or curious about the impact of current events on your workplace retirement plan? We've had conversations with retirement industry leaders to address these and other relevant topics! You can easily explore over 100 prior on-demand audio interviews here. Don't forget to subscribe as we release a new episode each Friday!

One of my favorite things these days is to explore new topics on the podcast! Today in my conversation with Dena Ayala, the President & CEO of Spencer Reed Consulting we dive into the role workplace retirement plans play in an employers ability to recruiting talent. This is a pretty timely episode based on the current historically low unemployment rate and the war for talent that has been going on in many industries and geographies around the country. Dena provides great input on what questions she gets from candidates about an employers 401(k) plan during the recruiting process, her observations on some things she sees employers doing well and where they can improve in their recruiting efforts and I also gave her the opportunity to share some insights from her 20 years of experience working with employers of all shapes and sizes that takes us out of the realm of retirement plans.

Guest Bio

Dena Ayala is the President & CEO of Spencer Reed Consulting, So Cal's finest recruiting firm. Dena's passion is people. She prides herself in living a purpose-driven life and positively impacting those around her. She has worked in the recruiting and human resources field for 18 years, supporting thousands of people advancement within their careers. She just completed her term as the President of San Diego HR Forum, the largest HR network in San Diego. Through SDHRF she is actively contributing to community awareness, strategizing to raise the viewpoint of HR professionals, providing networking & peer support. She is also on the board and a supporter of Women In Technology International, a worldwide organization dedicated to the advancement of women in business and technology.

401(k) Fridays Podcast Overview

Struggling with a fiduciary issue, looking for strategies to improve employee retirement outcomes or curious about the impact of current events on your workplace retirement plan? We've had conversations with retirement industry leaders to address these and other relevant topics! You can easily explore over 100 prior on-demand audio interviews here. Don't forget to subscribe as we release a new episode each Friday!

I'm noticing a trend with the themes from a few recent episodes, leadership, stewardship, foresight and now I'm throwing courage into the mix! While all of these characteristics are important to run a successful and valuable workplace retirement plan, courage is sometimes underrated! To share some of her insights on the topic of courageous retirement plan design I was excited to have Shannon Nutter Weirbinsky who heads Participant Strategy and Development for Vanguard's institutional business join me on the podcast. During our conversation we hit on why she thinks its important for employers to embrace courageous plan design and how it will help both the company and your employees! We also chat about overcoming inertia with retirement savers, there was talking of how to eat and elephant, quick disclosure no animals were harmed in the recording of this podcast and why it is important to put yourself in your participant's shoes from time to time. Really good stuff!

Shannon has also done some great writing on topics that are helpful for employers and I posted a few of her articles on the website at www.401kfridays.com/snw. Check it out! While you are there, be sure to join our email list and subscribe to the podcast if you haven't already.

Guest Bio

Shannon Nutter-Wiersbitzky heads Participant Strategy and Development for Vanguard's institutional business. In prior roles, she served as head of Institutional Marketing and as head of Market Research and Voice of Client for all U.S. and international businesses. She joined Vanguard in 2007 and has more than 15 years of experience in both consumer and B2B markets, focused on strategic planning, marketing, product development, business consulting, and market research. Additionally, she originated and led the development of My Classroom Economy® (myclassroomeconomy.org), a free program built by Vanguard volunteers for grades K through 12 that teaches children key life skills through experiential learning. Ms. Nutter-Wiersbitzky earned a B.A. from Macalester College and an M.B.A. from Duke University's Fuqua School of Business.

401(k) Fridays Podcast Overview

Struggling with a fiduciary issue, looking for strategies to improve employee retirement outcomes or curious about the impact of current events on your workplace retirement plan? We've had conversations with retirement industry leaders to address these and other relevant topics! You can easily explore over 100 prior on-demand audio interviews here. Don't forget to subscribe as we release a new episode each Friday!

No matter how you slice it target date funds continue to play a larger role each year in the conversation around workplace retirement plan outcomes. However, some of the decisions that plan sponsors and fiduciaries make on their target date funds are not evolving as quickly as maybe they should. When I discuss with employers how they selected their target date strategy often times I hear answers like, they had the best performance, they were inexpensive or they were the one our provider offered. While these details and others are important in selecting a target date strategy that will match your employee demographics and needs, there is much more that can and should be explored. To help inform that conversation and illustrate how two very successful target date strategies can take very different approaches I happy to welcome back Rich Weiss, the CIO for Multi-Asset Strategies at American Century and Jerome Clark, a Portfolio Manager in the Asset Allocation Group at T. Rowe Price. As portfolio managers of their respective firms target date strategies, there are certain things that both Rich and Jerome agree on but much more that they take very different approaches to or have very different opinions on. Not only was this a ton of fun to have both guys on the podcast, but it illustrates just how important it is to get beyond the numbers when evaluating target date investments and to ensure you understand their process, beliefs and strategies.

Guest Bios

Jerome Clark is a portfolio manager in the T. Rowe Price Asset Allocation Group and co-manages the firm's Asset Allocation Target Date Strategies and oversees the College Savings Plan portfolios. He is a member of the firm's Asset Allocation Committee and a vice president of T. Rowe Price Group, Inc.

Mr. Clark has 25 years of investment experience, all of which have been at T. Rowe Price. He joined the firm in 1992 as a quantitative analyst in the Fixed Income Division. He was the portfolio manager of the U.S. Treasury Long-Term Bond Strategy from 1998 through 2003 and began managing asset allocation portfolios in 2001. Prior to joining T. Rowe Price, Mr. Clark was a captain in the United States Marine Corps and spent three years as a mathematics instructor at the U.S. Naval Academy.

Mr. Clark earned a B.S. in mathematics from the U.S. Naval Academy, an M.S. in operations research from the Naval Postgraduate School, and an M.B.A. in finance from Johns Hopkins University. He has also earned the Chartered Financial Analyst designation.

​Richard Weiss is a Senior Vice President and Chief Investment Officer, Multi-Asset Strategies for American Century Investments. He is the co-portfolio manager for the firm's asset allocation strategies, including Strategic Allocation, Global Allocation and One Choice Portfolios®. He also serves as a member of the firm's Investment Oversight and Asset Allocation Committees, which is responsible for establishing investment policy and reviewing investment decisions for all of our asset allocation products.

​Prior to joining the firm in 2010, Rich was executive vice president and chief investment officer of City National Bank, where he was responsible for their $12 billion investment management group and directed investment policy and strategy. Previously, he was executive vice president and chief investment officer at Sanwa Bank California, where he managed all aspects of their investment department. Earlier in his career, Rich held senior investment positions at Vantage Global Advisors, TSA Capital Management, PaineWebber and Mellon Bank. He has worked in the investment industry since 1984.

​Rich holds a bachelor's degree in finance from the Wharton School of the University of Pennsylvania and an MBA from the University of Chicago. He has authored several academic papers and is well known for his advanced work in the field of global investing.

401(k) Fridays Podcast Overview

Struggling with a fiduciary issue, looking for strategies to improve employee retirement outcomes or curious about the impact of current events on your workplace retirement plan? We've had conversations with retirement industry leaders to address these and other relevant topics! You can easily explore over 100 prior on-demand audio interviews here. Don't forget to subscribe as we release a new episode each Friday!