In this episode of Pearls On, Gloves Off, Mary is joined by Misha Glouberman, an acclaimed author, advisor, and coach who excels in the art of effective communication and managing difficult conversations. Together, they explore the intricate dance between analytic thinking and emotional understanding in the workplace.

Mary and Misha delve into:

• Effective Communication: Misha underscores the critical importance of balancing analytical and emotional aspects in communications, focusing on real-world business problems that stem from human challenges like miscommunication and conflict avoidance.

• The Human Element in Business: They discuss how most organizational issues are essentially human problems and the value of addressing these to achieve tangible outcomes.

• Navigating People Problems: With insights from Misha's book, The Chairs Are Where the People Go, which has been highly praised for its insightful approach to everyday issues, they explore practical strategies for better interpersonal interactions.

• Technology's Role: The conversation touches on how technology impacts human interactions in business settings, emphasizing the need for a harmonious integration of tech solutions and human-centric approaches.

• Personal Insights: Misha provides personal anecdotes and professional advice on fostering effective communication within teams, emphasizing transparency, empathy, and the need for strategic personal interactions.

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