eCommerce Podcast

#53 - How To Improve Your Omnichannel Customer Service


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Omnichannel, the buzzword that seems more confusing the more it's used. We know that as marketers our goal is to expand the number of channels that we have permission to communicate on but just how do we connect all those channels for our customers?

 

Join us as Rytis Lauris demystifies omnichannel marketing and illustrates how our marketing efforts can be more effective by enhancing our omnichannel strategy through SMS, MMS and web push notifications. 

 

Rytis Lauris is the co-founder and CEO of Omnisend, an ecommerce-tailored email & SMS marketing automation platform built to help nimble teams drive more revenue without increasing their workload. Rytis is a successful entrepreneur who has spent more than 10 years building and bootstrapping startups and working in the digital marketing and ecommerce field. 

 

Connect with Rytis Lauris

LinkedIn

Twitter

Email

Show Links

2020 Ecommerce Statistics Report: Email, SMS & Push Messaging Insights For 2021:

https://www.omnisend.com/resources/reports/ecommerce-statistics-report-2021/

Sponsors

Kurious Digital

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eCommerce PodcastBy Matt Edmundson

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