Sign up to save your podcasts
Or
Share 54. A Win for Everybody: Talking Customer Success with Ernst & Young
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
54. A Win for Everybody: Talking Customer Success with Ernst & Young
Edwina Fitzmaurice, Chief Customer Success Officer at Ernst & Young, gives some insight into effective customer success at a services company. They discuss the human side of customer success, as well as:
- How AI is impacting the tech industry.
- How to monetize customer success.
- What to look for in customer success talent.
- How to create a better B2B customer experience.
- How a chief customer success officer defines success.
- Why diversity is important in customer success.
View all episodes
By Technology & Services Industry Association
4.9
3030 ratings
Edwina Fitzmaurice, Chief Customer Success Officer at Ernst & Young, gives some insight into effective customer success at a services company. They discuss the human side of customer success, as well as:
- How AI is impacting the tech industry.
- How to monetize customer success.
- What to look for in customer success talent.
- How to create a better B2B customer experience.
- How a chief customer success officer defines success.
- Why diversity is important in customer success.
More shows like TECHtonic: Trends in Technology and Services
View all
Freakonomics Radio
32,246 Listeners
Planet Money
30,609 Listeners
Economist Podcasts
4,225 Listeners
The Gray Area with Sean Illing
10,747 Listeners
Acquired
4,803 Listeners
How I Built This with Guy Raz
30,233 Listeners
The Daily
113,121 Listeners
Bold Names
1,448 Listeners
FT News Briefing
684 Listeners
Behind the Money
232 Listeners
The Intelligence from The Economist
2,592 Listeners
TechCrunch Daily Crunch
45 Listeners
The World in Brief from The Economist
1,089 Listeners
The Ezra Klein Show
16,525 Listeners
The Economics of Everyday Things
1,643 Listeners