eCommerce Podcast

#56 - Personalising the Customer Journey to Increase Lifetime Value


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Never underestimate the power of retention. Customer relationships lead to sustained business growth. 

 

Bonjoro founder, Matt Barnett joins Matt Edmundson on the eCommerce Podcast to talk about what it takes to build engagement and turn customers into friends. Matt Barnett has incredible insight to offer on how personalising a customer journey can naturally lead to repeat purchases and higher reviews. 

 

Matt Barnett is a serial entrepreneur, an industrial designer and an artist passionate about building great products and great cultures. 

 

Connect with Matt Barnett

 

Company Website

LinkedIn 

 

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eCommerce PodcastBy Matt Edmundson

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