“Software telemetry is what you use to figure out what your production systems are doing. It’s all about shortening that feedback loop between the user experience and the engineers who are writing the user experience."

Jamie Riedesel is a Staff Engineer at Dropbox working on the HelloSign product and also the author of “Software Telemetry”. In this episode, Jamie shared an overview of software telemetry and explained why it is important for us to understand how our production systems are behaving by using those telemetry data. She also explained different software telemetry types, concepts such as observability and cardinality, and shared some software telemetry best practices.

In the second part of our conversation, Jamie opened up and shared her own personal experience dealing with toxic work environments. She emphasized the importance of self-awareness and psychological safety, as well as went through the five key dynamics to a successful team based on Google’s re:Work blog post.

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Jamie Riedesel’s Bio

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