Getting the job done for the future. Laurel Paget-Seekins, author of People First a report from TransitCenter, joined the podcast to talk about how transit agencies need a more strategic human resources function to attract and retain talent. Laurel shared the workforce challenges transit agencies are experiencing, how staffing is impacting operations, and what strategies agencies can pursue to address these challenges. She discussed the need for human resources to be more than transactional and the importance of retention and organizational culture.

Host: Ben Kittelson