6 Star Business

6 Star Business

By Aveline Clarke & Peter Daly-DicksonBusinessEntrepreneurshipMarketingManagement
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6 Star Business episodes

  • The Silent Partner In Business Is Often The Most Powerful; with Dana & David Hagstrom and Kelley Wacher - #35

    The strength of our guests this week was so powerful and we loved seeing the similarities in their style and joy at what they bring to others in the world.

    We all need a dose of Kelly, Dana & David in our lives!


    Here’s a summary of what we discussed:

    12:24 - The Selfless service mindset 

    14:40 - Flexibility and having many tools in your belt

    17:30 - No place for a one-hit-wonder

    21:13 - The 1 in 33 million chance 

    25:57 - Why we keep buying IKEA furniture


    Enjoy!


    Here’s some Information About Our Guests:

    Kelley Wacher

    Founder & CEO, Corporate Magic

    Kelley has more than twenty years’ experience in customer experience, sales and leadership. Over the last 12 years she has turned her focus to behavioural coaching and facilitation L.I.N.C her Behavioural Leadership Program. 

    As a recognised member of the Australian Association of NLP, The International Coaching federation and the International Institute for Complimentary Therapists, she holds a number of certifications and advanced qualifications. 

    Kelley is a dynamic facilitator, mentor and executive behavioural coach, quickly establishing trust and rapport with clients to deliver strong and effective results.  A former CEO and Telstra businesswoman of the year has described her as “a master of relationships, winning friends and influencing people.”


    How To Get In Contact With Kelley:

    https://fb.com/corporatemagicau

    https://twitter.com/KelleyWacher

    https://youtube.com/c/KelleyWacherCorporateMagicAU

    https://www.linkedin.com/in/kelleywacher7/


    Dana & David Hagstrom

    Founders, DND Online Marketing Solutions

    David and Dana Hagstrom retired from their respective positions as a pastor and paralegal and moved abroad in 2016. Their passion in retirement is helping other Christian solopreneurs, particularly second career coaches and affiliate marketers, realize success online.  Their private coaching clients learn how to breakthrough to positive cashflow and liberating profit using the Hagstrom’s signature solution “Your Pathway to Profit.” David and Dana are the co-founders of Online Profit Partners, a membership community designed to help solopreneurs turn their passions into profits.  David and Dana live in Mexico with their Japanese Chins and love traveling to visit family and friends and often attend conferences, workshops, and masterminds.


    Get In Contact With David & Dana:

    W: http://davidndana.com 

    FB: https://www.facebook.com/AskDavidnDana

    T: https://twitter.com/DavidnDana

    YT: https://www.youtube.com/c/AskDavidnDana

    LI: https://www.linkedin.com/in/dana-hagstrom-global/

    FB group: https://www.facebook.com/groups/OnlineBusinessBuildersSuccess



    The purpose of the 6 Star Business is to bring awareness, connection and ingenuity to businesses aiming to shine today and into the future through more than 5 star reviews.  We are here to lift businesses to create a better future. 

    If you'd like to get in touch please contact us at [email protected]

    Your hosts,

    Aveline & Pete


    46 min
  • How Love In Business Brings Strength Beyond Measure; with Alan Stevens & Alan Wick - #34

    Who would have thought that by chance our two guests would both be named Alan? I’d love to see the odds on that serendipitous event!

    They brought a vast amount of experience and warmth to our episode, covering so many topics that filled our hearts and minds. So much to learn from, so much wisdom!


    Here’s a summary of what we discussed:

    13:21 - “love” in business

    19:23 - Warren Buffet’s investment strategy success protocol 

    28:11 - the top attribute of best performing teams

    42:58 - how you can be the change you want to see

    45:50 - build the first star first, and then go build the other five


    Plus LOTS more…

    Enjoy!


    Here’s some information about our guests:


    Alan Stevens

    Founder & CEO, Human Pattern Recognition

    Alan Stevens is an International Profiling and Communications Specialist, profiling the likes of our leading politicians, TV and sports stars as well as Britain’s Royalty. 

    Alan has worked with international clients, and high-profile organisations like the Australian Federal Police to help them to understand how people tick. Alan works with business owners and executives, helping them to understand and engage their clients and prospects, enhancing their presentations and negotiation skills. And with parents and teachers to help them enhance the ability of their children to reach their full potential while improving the experience of parents, teacher, and student.

    His latest community initiative is The Campfire Project. The Campfire Project is a safe place for men and women to give themselves permission to tell their stories.  This is his #WeTogether initiative. 


    Something Interesting About You:

    Went through my rite of passage and initiated as an Aboriginal Lore man.  


    Contact:

    https://www.alanstevens.com.au/

    LinkedIn  https://www.linkedin.com/in/readingfaces

    Facebook https://www.facebook.com/CelebrityProfiler

    Instagram https://www.instagram.com/face_profiler

    Twitter https://twitter.com/Face_Profiler

    YouTube https://www.youtube.com/user/FaceProfiler

    The Campfire Project group page https://www.facebook.com/groups/TheCampfireProject/


    Alan Wick

    Founder & CEO, Alan Wick Associates

    I support entrepreneurs who love their business more than they love the money. I have specialised in supporting growth-minded entrepreneurs for over 15 years. My 25 years of experience founding, scaling and selling businesses nationally and internationally, is key to helping my clients move to the right beat – their own beat – through a rigorous process underpinned with love. Like them, I am purpose-led, I value influence over profit, and I want to do business in a way that balances commerce and compassion, putting long-term sustainability ahead of short-term profit.


    Something Interesting About You:

    In a previous life, I was the live sound engineer for The Jam!


    Contact:

    https://www.alanwick.com

    https://www.linkedin.com/in/alanwick/

    https://twitter.com/alanwick

    https://www.facebook.com/alanwicklovebusiness



    The purpose of the 6 Star Business is to bring awareness, connection and ingenuity to businesses aiming to shine today and into the future through more than 5 star reviews.  We are here to lift businesses to create a better future. 

    If you'd like to get in touch please contact us at [email protected]

    Your hosts,

    Aveline & Pete

    52 min
  • Why We All Need the Right Kind of Partners in Business; with Angela Tsai & Cristina Castro - #33

    This is a special episode this week, because our guests DO know each other, and they are actually Business Partners!

    We were keen to have Angela and Cristina on the show to talk about what makes their partnership so successful.  They are such wonderful people and we know you will enjoy the conversation as much as we did.

    Here’s a summary of what we discussed:


    9:30 - the loneliness of doing business on your own

    10:52 - their shared reason for going into business

    13:45 - creating a shared reality from the vision

    19:30 - the need to create a shared vision together

    31:03 - why we give 100% of our genius to our customers

    32:54 - the real reason people buy anything


    Plus SO MUCH MORE!

    Enjoy :-)


    Here’s some information about our guests:

    Angela Tsai
    Founder & CEO of Grow Your Brand With Impact

    Angela Tsai is a Brand & Marketing Expert.

    Along with her business partner and team, they help Corporate High-Fliers turned Business Owners ramp up their money making abilities while doing what they love.

    Her unique and highly personal method helps her clients unravel the chaos within their heads and channel that to share their CORE VALUE with the world - and position themselves effectively through simple brand & marketing strategies.

    She has extensive expertise in the brand positioning of global offerings for one of the top consultancy firms, as well as packaged high value propositions for some of the world's biggest brands and her clients today.


    Something Interesting About You:
    I'm a passionate foodie and yogi. Had a food blog for a few years publishing brunch recipes.


    Contact:
    I: https://www.instagram.com/growyourbrandwithimpact/
    LI: https://www.linkedin.com/in/angelatsai1/
    W: https://growyourbrandwithimpact.com/


    Cristina Castro
    Partner, Grow Your Brand With Impact

    In a nutshell, we work with Corporate High Fliers turned Business Owners seeking to make greater impact, to successfully ramp up their money-making abilities... cultivating a pipeline of dream clients, doing what they love - while living the life of flexibility and balance with family and themselves.

    We are your "Plug & Play" Strategic Marketing Team - designed to create and implement a WORKING strategy together with you, in 90 days or less....

    Today, we help our clients find their voice to effectively communicate their authority, brand value and proposition to the market, helping them to achieve their personal and business impact..

    Doing what you love, and making money - without the burnout

    41 min
  • Why Stepping into Safety with Love Is the Answer; with Ian Lumsden & Kabel Vafiopulous - #32

    On this episode we welcome Ian Lumsden and Kabel Vafiopulous. 

    These guests almost brought tears to our eyes more than once!  It was a special episode filled with humanity, grace and love. Plus so much more!

    Here’s a summary of what we discussed:

    11:40 - toxicity at the executive level and it’s impacts

    12:58 - COVID has blown away the old leadership style

    15:31 - “be the leader, not the manager”

    22:11 - Good leaders can’t be successful until their team is successful first

    26:13 - Coaching is about moving people to a new competency level


    Plus SO MUCH MORE!


    Enjoy :-)



    Here’s some information about our guests:


    Ian Lumsden

    Founder & CEO, People Service Profit 

    Ian has been a coach and mentor in the sales profession for over 40 years. He has a background and qualifications in performance psychology. He has earned a global reputation for communicating with people from all walks of life and effect positive change to those lives.

    He started his career in sales and rose through the ranks to become the sales director of a top international 500 company. His career has given him a broad range of experience in training, coaching, and mentoring people to become top producers by focusing on the things that make us human and productive.

    He is an accomplished international facilitator and coach for sales and sales management training and psychological safety. His focus is on practical and interactive training that allows individuals to develop their own style and skills within best practice standards.


    Something interesting about you

    I am a conchologist 

    Contact:

    W: https://prosell.com.au

    LI: linkedin.com/in/resultscoach


    Kabel Vafiopulous

    Founder & CEO, Love Is The Answer

    Kabel is an energetic, passionate, caring leader that believes in equality for all living beings.

    With a career spanning 25+ years in sales and leadership chasing the top end of corporate clients Kabel now runs his Social Enterprise, Love Is The Answer, that helps THOSE who help OTHERS.

    Kabel is a strong advocate and speaker on mental health having dealt with depression and anxiety as a high functioning person for the last 14 years and recently also dealing with ptsd from a tragic car accident in early 2020.  Kabel survived a stroke in 2017 that brought his mental health issues into the daylight for the first time and has been on a journey since to be real, relatable and connect deeply with people. 

    Love Is The Answer is an enterprise that helps charities, organisations and community groups filling the gaps in society by helping them with their business, operations, expenses and sales strategies so that they can do more good work. 


    Something interesting about you

    I have been a vegan for 26 years (before it was fasionable). 


    Contact:

    https://www.linkedin.com/company/love-is-the-answer

    https://www.facebook.com/LoveIsTheAnswerAustralia/

    https://www.linkedin.com/in/kabelvafiopulous/

    The purpose of the 6 Star Business is to bring awareness, connection and ingenuity to businesses aiming to shine today and into the future through more than 5 star reviews.  We are here to lift businesses to create a better future. 

    If you'd like to get in touch please contact us at [email protected]

    Your hosts,

    Aveline & Pete

    50 min
  • Finding and Positioning Our 6 Star Gifts for 6 Star Excellence; with Paul Ace & Jason Ho - #31

    In this episode we welcome Jason Ho and Paul Ace.  A truly international episode today, of high performance leaders helping us up our game and talking about all things ‘human performance’. They are also both massively competitive!

    A fully animated, interesting and super-charged conversation that we invite you to sit back and listen to without distractions.  It’s FULL of excellence!


    Here’s a little bit more about what we discussed:

    5:07 - the magical Daily Huddle concept

    12:01 - an example of giving MASSIVE value that keeps producing

    15:01 - how to remove friction in your human process

    23:40 - creating WOW experiences

    27:52 - lessons from growing 32 businesses

    33:00 - a tool for highlighting people’s natural strengths

    37:25 - phrasing things so your clients say yes


    Plus much more!

    Enjoy -


    Here’s some information about our guests:


    Jason Ho

    Founder & CEO, Performance Capital

    Jason Ho is Southeast Asia’s 1st Gallup-Certified StrengthsFinder® Coach & Platinum Coach.

    He is also the founder of Strengths School™ and Performance Capital™, who has over 13 years of Training and Coaching Top Leaders in MNCs, SMEs, Schools & Non-profits; to optimise team development and drive PERFECT PERFORMANCE™.

    Performance Capital™ serves elite business owners and MNC leaders who believe in building a strong team where every member lives out their passions at work and performs at world-class excellence.

    Something Interesting About You

    In the process of failing and succeeding as a serial entrepreneur, where I started 32 businesses, I discovered that my greatest success came "accidentally", simply because I tapped on my greatest strengths. Now, I help others convert their accidental success to consistent success.  


    Contact

    W: PerfectPerformance.com
    LI: LinkedIn: https://bit.ly/3p7Ol2b​
    S: Spotify (Leaders Journal): https://open.spotify.com/show/2jgdGPNoRMDHZEqumZaAxH


    Paul Ace

    Founder & CEO, Amplify C-Com

    Paul Ace is popularizing the concept ‘C-Com’ through the science of conversion conversation, and automation. He founded Amplify C-Com which helps grow businesses past seven figures through 80% human-like and 20% human experience. Amplify combines human psychology and automation to create more profits in their customer's pockets.  

     

    Something Interesting About You

    I went from bakery manager to wedding singing to selling bridesmaid dresses to marketing agency CEO.


    Contact

    F: https://www.facebook.com/paulace1234 

    F: https://www.facebook.com/amplifyccom

    LI: https://www.linkedin.com/in/paulace/

    W: http://amplifyccom.com/


    The purpose of the 6 Star Business is to bring awareness, connection and ingenuity to businesses aiming to shine today and into the future through more than 5 star reviews.  We are here to lift businesses to create a better future. 

    If you'd like to get in touch please contact us at [email protected]

    Your hosts,

    Aveline & Pete

    42 min
  • The Balancing Act to Deliver 6 Stars and Get Meaningful Reviews; Chrissy Quinn & Ben Newsome - #30

    In this episode we welcome Chrissy Quinn and Ben Newsome.  They have 3 things in common: they’re both based in Sydney, they both like blowing things up, and they both are full of fun and uplifting energy!

    This was a fabulous conversation where our guests talked 6 star in education, business, and mindset.  


    Here’s a summary of what we discussed:

    06:33 - imagine if 6 star business existed everywhere; what kind of world would we live in?

    08:47 - perfection never stays still

    12:29 - If you want rainbows, you have to learn to stand in the rain

    16:30 - It’s not just about getting that 5 Star Review

    22:01 - how real and meaningful are the online reviews?

    31:01 - reviewing different parts of the customer journey

    41:05 - how overpromising impacts reviews 


    Enjoy!


    Here's some information about our guests:


    Chrissy Quinn

    Founder & CEO, Sequin Consulting

    Chrissy is the owner of Sequin Consulting, and is most passionate about working with people to be the authentic and unapologetic version of themselves, and to ultimately experience the freedom and meaning this life has to offer when living life on your terms.


    Something Interesting About You:

    I’m one of 12 children (same parents) and I’m the second youngest in the family.


    Contact Chrissy:

    W: https://sequinconsulting.com.au/ 

    FB: https://www.facebook.com/chrissy.quinn.56


    Ben Newsome

    CEO & Founder, Fizzics Education

    Ben Newsome founded Fizzics Education to deliver science education across Australia, having now reached 2 million kids since 2004.  He is a qualified science teacher, 2013 Churchill Fellow, 2020 AMP Tomorrow Maker,  2015, 2016 & 2018 Australian Small Business Winner for Children’s Education Services, 2020 WSABE Outstanding Business Leader of the Year, 2019 Blacktown Business Person of the Year, and receiver of several Pinnacle Awards from the Center for Interactive Learning & Collaboration.

    Ben is a regular speaker at teaching & learning conferences and presents at teacher professional development sessions for K to 12 science class delivery wherever possible. Putting together collaborative educational events with cultural organisations as well as the corporate sector is a major role these days which he thoroughly enjoys!

    Ben is also the author of ‘Be Amazing! How to teach science the way primary kids love’ & the host of the FizzicsEd Podcast.


    Something Interesting About You:

    I used to teach waterskiing at a US children's summer camp


    Contact Ben:

    W: fizzicseducation.com.au

    LI: https://www.linkedin.com/in/ben-newsome-03169734/

    T: https://twitter.com/BenNewsome_

    FB: https://www.facebook.com/fizzicseducation

    I: https://www.instagram.com/fizzicsed/

    C: Clubhouse via @bennewsome



    The purpose of the 6 Star Business is to bring awareness, connection and ingenuity to businesses aiming to shine today and into the future through more than 5 star reviews.  We are here to lift businesses to create a better future. 

    If you'd like to get in touch please contact us at [email protected]

    Your hosts,

    Aveline & Pete

    48 min
  • How You Can Extract the Best from Other People; with John Cassidy & Paul Atherton - #29

    In this episode we welcome John Cassidy and Paul Atherton.  Two “Guys” (check out their business names!) who are masters in their fields. 

    A fascinating conversation that highlighted the depth of experience they both have, their journeys, and how they bring 6 Star into their everyday lives.


    Here’s a summary of what we discussed:

    3:15 - Paul’s story of landing in Boston at grad school

    6:40 - John’s story of his career in photography 

    11:55 - We are all here to help each other

    19:37 - How the pandemic impacted John’s business and how he responded

    34:13 - It’s all about the people, finding those who will go the extra mile

    42:56 - Always be nice to people

    Plus loads more!

    Enjoy :)


    Here's some information about our guests:

    Paul Atherton

    Founder and CEO, That Wall Street Guy

    Paul Atherton has worked in the Financial Services Industry for over 25 years. Paul’s early career started on Wall St working for derivative and emerging market trading desks. In New York Paul helped manage complex trades, opaque risks and emerging product categories. He built a reputation for being able to explain complex trades, structures, and risks into understandable and accessible language. 


    Something Interesting About You:

    25 years working on Wall Street. Black belt in Karate and purple belt in Brazilian Jiu Jitsu. Avid stoic. 


    Contact:

    https://www.thatwallstreetguy.com

    https://www.facebook.com/thatwallstguy

    https://twitter.com/thatwallstguy


    John Cassidy

    Founder and CEO, The Headshot Guy

    John is a man on a mission to bring Joy Confidence and Positivity to all. John started his photographic career in the RAF. He spent 17 years travelling the world and ended up as the main Command Public Relations photographer. After his service, he formed John Cassidy Photography. John provided freelance work and his clients included The Times and other prestigious publications. He enjoyed working with businesses, executives and taking headshots more and more. And with the growing demand for online profiles, in 2010, John created The Headshot Guy, growing the business nationwide.

    Today, John’s team are able to photograph people from across the globe remotely.


    Something Interesting About You:

    I officially photographed the Queen


    Contact:

    https://www.linkedin.com/in/theheadshotguy/

    https://theheadshotguy.co.uk



    The purpose of the 6 Star Business is to bring awareness, connection and ingenuity to businesses aiming to shine today and into the future through more than 5 star reviews.  We are here to lift businesses to create a better future. 

    If you'd like to get in touch please contact us at [email protected]

    Your hosts,

    Aveline & Pete

    47 min
  • Set Your Own Bar So High That You Pull Others Towards You; with Michael Griffiths & Sean Sullivan - #28

    In this engaging episode we met Michael Griffiths and Sean Sullivan, and in amongst all their gold nuggets we learnt about their random connection via the Olympics!

    There’s nothing ‘average’ about these guests! 


    Here’s a summary of what we covered:

    4:30 - Michael slips in the “I just ran an ultra marathon…”

    9:40 - We can be ‘average’ or make the most of your situation and go hard

    12:25 - Why not set a benchmark of 6 star?

    17:21 - transactional vs transformational mindset

    25:39 - you’re either pushing people away, or attracting them.. nothing in between

    31:37 - the Singapore Airlines story

    45:03 - your personal life reflects your business life

    Plus much more!

    Enjoy :) 


    Here's some information about our guests:

    Michael Griffiths

    Founder & CEO, Referral Marketing Guru

    Michael is the founder of referral marketing guru and the #1 authority on helping service providers to get more referrals by being more remarkable. 

    Having left the school system, Michael has gone on to create 7 businesses, selling 6 along the way. Today he helps service providers to build referral systems into their business through implementing the million dollar referral system blueprint.

    Michael’s motto is simple, look to help someone else before asking for help.


    Something Interesting About You:

    That I have two silver medals from two Olympic Games 


    Contact:

    FB: https://www.facebook.com/mcjsbusiness

    LI: https://www.linkedin.com/in/referralmarketingguru/

    W: michaelgriffiths.com.au


    Sean Sullivan

    Founder & CEO, Cool Runnings Business Solutions 

    Sean is a business process fanatic with over 30 years of experience, specialising in process transformation. He has extensive experience working for Startups to Fortune 500 companies. He was part of the Sydney Organising Committee for the Olympic Games. Delivering strategic business solutions in every continent, he has also worked for Kirin Holdings Co. Ltd, Beckman Coulter INC, Danaher Corporation, and Olympus


    Something Interesting About You:

    Provided solutions and training on every continent including the Antarctic


    Contact:

    W: coolrunningsbusinesssolutions.com.au

    LI: https://www.linkedin.com/in/sean-sullivan-54480239/


    The purpose of the 6 Star Business is to bring awareness, connection and ingenuity to businesses aiming to shine today and into the future through more than 5 star reviews.  We are here to lift businesses to create a better future. 

    If you'd like to get in touch please contact us at [email protected]

    Your hosts,

    Aveline & Pete

    53 min
  • How Can We Get People to Believe They Are the 6th Star?; with Raj Goodman Anand & Jamie McBrearty - #27

    In this episode of the podcast we welcome Raj Goodman Anand and Jamie McBrearty. What a wonderful treasure this conversation was!  


    Here’s a summary of what we discussed:


    11:12 The room for personal development is the largest room in the world

    20:07 - 6 star is the feeling that you can take your life to whatever you want

    30:35 - The most valuable person within the business is yourself

    34:55 - He used the word “love”!

    41:00 - Successful companies are not built overnight

    45:50 - It’s not about a bunch of things… just focus on ONE thing


    Plus much more…

    Enjoy!


    Our Guests:


    Raj Goodman Anand

    Founder, Goodman Lantern

    Goodman Lantern is a team of native English content writing services that help businesses sell better and grow faster. An engineer by profession, he has founded three startups, raised capital, and taken one venture from zero to acquisition. He has not only had a flourishing career within startups but also with large and mid-sized organisations, working on launching startups or new products within them. Products he has built have made companies an income in excess of £45m. 

    Raj has also won BusinessWeek’s Europe’s Young Entrepreneur (2007) and has been named one of Revolution Magazine’s 50 Most Influential People in Digital (2009). He has spoken at various venues including the Foreign & Commonwealth Office, British Library, and several universities including LSE. Raj and his entrepreneurial ventures have had coverage in The Telegraph, Guardian, BusinessWeek, and Observer.


    Something Interesting About You

    I have a 7-month-old daughter and wife. We three love travelling, hopefully after the pandemic now. 


    Contact

    LI: https://www.linkedin.com/in/rajanand/

    W: https://goodmanlantern.com/


    Jamie McBrearty

    Founder, YMindset

    Jamie has over 20 years’ experience within education, business and sport as a manager, leader and coach. His experience in training business leaders, teachers, coaches, parents, sports clubs and grassroots to elite athletes not only on the theory of Mindset but implementing a range of tools, techniques and programmes and resources. Also a leading consultant with The Proctor Gallagher Institute, Led by the legendary Bob Proctor and his brilliant business partner Sandy Gallagher Jamie helps people get in touch with themselves; who they are, what they’re capable of and what they want in life. Jamie uses this material and products—all based on decades of research and application—to elevate people’s thoughts and bring their 6 stars to the surface.


    Something Interesting About You:

    Jamie holds an M.B.A. in Sports Development, and his extensive sports development and educational background creates a unique perspective on his philosophy and coaching style.  Along with being a keen runner, Jamie coaches the Under 15’s squad at Dundee Football Club, whilst being a husband, father of 3 and a champion at Hide and Seek.


    Contact

    LI: https://www.facebook.com/YMindsetJamie

    W: https://www.ymindset.co.uk/


    Book referenced:

    Good To Great, Jim Collins


    The purpose of the 6 Star Business is to bring awareness, connection and ingenuity to businesses aiming to shine today and into the future through more than 5 star reviews.  We are here to lift businesses to create a better future. 

    If you'd like to get in touch please contact us at [email protected]

    Your hosts,

    Aveline & Pete

    52 min
  • Why Being 6 Star Comes From inside of Each of Us; with Anthony Wood & Jamo Borthwick - #26


    This is a wonderful episode with two people who know how to 'do better'. 

    Jamo's perspective as a business owner serving customers in his community directly is a welcome voice to show us what 6 stars means in practice and in action. Anthony gave us an extension of that from the inside of a business and his experience helping business owners to tap into the magic that Jamo carries inside him naturally.


    Here's a snapshot of what we discussed:

    17:24 - you’ve got to find the right people

    28:14 - building people up with confidence is key

    40:25 - the importance of tapping into the emotional connection of WHY

    42:45 - how do you ensure your staff deliver a 5 or 6 star experience in your absence?

    51:47 - focus on what you can control, to the best you can

    Book referenced: Good To Great, by Jim Collins


    Jamo Borthwick

    Founder & Manager, International Surfing Development

    The majority of my work is based on surf, the ocean and aquatic activities. 

    I have a surf school based in Australia, have surf and aquatic sports schools in India; train and mentor new surf & SUP instructors, lifeguards and judges abroad; I work with national governing bodies to help develop and grow the surf, SUP and aquatic sports; I train, coach and develop athletes, squads and teams around the world. 

    I am passionate about helping people reach their potential and be the best they can be.


    Something Interesting About You

    I founded a surf & clothing business in India to help provide opportunities for children in poverty stricken families to give them a better chance at life.


    Contact:

    W: https://walkinonwater.com

    Insta: https://instagram.com/walkinonwatersurf
    Insta: https://instagram.com/indoboardaus
    Insta: https://instagram.com/surfingdevelopment
    Insta: https://instagram.com/indicasurfschool
    Insta: https://instagram.com/kudlasurf
    Insta: https://instagram.com/aventuraindica


    Anthony Wood

    Founder & CEO, Pinnacle Traction

    After more than 25 years of building successful companies, Anthony is tapping into his passion for helping business leaders cultivate growth and clarify their vision. This prompted him to create Pinnacle Traction, where he helps leadership teams gain the clarity, focus and the skillset required to drive their business forward. The tools from the EOS system, his in-depth knowledge of business, and analytical skills gained from a degree in Civil Engineering are a powerful combination to have in your corner. He offers entrepreneurial leadership teams a blueprint for success that will enhance their health as a team so, in turn, they can strengthen their organisation.


    Something Interesting About You

    Qualified Maple Syrup Maker, Accidentally running over 200km with my sister


    Contact:

    LI: https://www.linkedin.com/in/anthony-wood-pinnacle/

    W: https://www.pinnacletraction.com.au


    The purpose of the 6 Star Business is to bring awareness, connection and ingenuity to businesses aiming to shine today and into the future through more than 5 star reviews.  We are here to lift businesses to create a better future. 

    If you'd like to get in touch please contact us at [email protected]

    Your hosts,

    Aveline & Pete

    54 min

About 6 Star Business

From the publisher's feed

"What grabbed your attention about the concept of a 6 Star Business, and inspired you to come on the podcast?" That’s the question which is put to guests on the 6 Star Business podcast every week. Our…