Salesforce VP of Competitive Intelligence Dan Hamilton joins host Adam McQueen in sunny Scottsdale to talk about how the competitive intelligence team at Salesforce gets their hands dirty in deal support and impacts change across the entire organization.

Dan and Adam dive into taking action on messy CRM data, how Salesforce CI keeps focus and makes the biggest impact and the importance of providing deal support as a compete function.

Timestamps:

(00:02) Intro with Ben and Adam
(02:18) Meet Dan Hamilton
(03:14) How to keep focused and make an impact
(06:33) Dan's first win story in compete
(08:38) The five-year strategy versus winning deals today
(13:53) Showing leadership just how bad a situation is
(16:44) The biggest mistake Dan's made in his career
(19:52) Why hands-on deal support is essential for compete teams
(24:49) How Dan's compete team impacts customer retention

Team:

Host: Adam McQueen
Producer: Ben Ronald
Post Production: Grayson Ottenbreit
Audio Editor: Michael Panes

Music Credits

Intro Music: The Podcast Intro by Music Unlimted
Rapid-Fire Music: Los Angeles by Muzaproduction

About Klue:

Klue provides a lens into your competitor’s world, continuously updating and connecting dots to help you win more business. It’s a new way to capture, manage, and communicate market insights from the web and across the company, in platforms your team already uses. 

Host: Adam McQueen
Production: Grayson Ottenbreit

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