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About this time of year, I talk to you about boosting up your contacts with patients who have unscheduled treatment and remaining dental benefits. Most dental plans will renew in January, so starting to reach out to patients in the month of September will give you the next three months to persuade them to use them or lose them. It’s a win-win when patients can take advantage of their dental benefits and receive recommended dental care.

If you have been reading my blog articles and listening to my podcasts, you know that I love the Treatment Manager for tracking unscheduled treatment. In fact, I have given it a nickname . . . “Mining for Gold.” This report is one of the most important operational reports to work into your weekly routine. However, at the end of the year, I am asking you to boost it up a little more.